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Best Buy Mobile

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

5425 Harvey St, Norton Shores, MI, 49444, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,295 reviews
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Rae Hodges's profile image
Rae Hodges 
6 years ago

After looking around for a long while for someone to help me I came across 2 workers chatting. I asked if one of them was available to help me and was told another worker (a third person) would be able to help me when he finished with another customer. I proceeded to wait for awhile and finally left since Best Buy clearly didn’t want my sale. I left and made my purchase elsewhere and won’t be back. 

Julie Allen's profile image
Julie Allen 
6 years ago

over priced and off standish employees 

Michael J Blais's profile image
Michael J Blais 
6 years ago
Barbara Crowell's profile image
Barbara Crowell 
6 years ago
Bree Hudson's profile image
Bree Hudson 
7 years ago

I've been in the Muskegon store twice now trying to buy a new tablet. I can not ever get anybody to wait on me. The first time there was a lady sitting at the desk playing with her phone and when she seen someone come into the area she would go hide down the aisle to not be disturbed. Today I was back in there again to buy a tablet, the computer area was full of reps but no one at the tablet area. When I turn around everyone is gone. I went up front to try to get help, but figured I was that close to the door I might as well... read more

Cass Stash's profile image
Cass Stash 
7 years ago

Honestly it was a waste of our time & nothing was resolved! I appreciate the staff & the store itself! In all honesty what does Best Buy do to pay it forward to the community in which they do business in? 

Patrick Watson's profile image
Patrick Watson 
8 years ago

Horrible customer service! Went to pick up Hiten only to be told they handed out tickets an hour before the store opened. This was not Black Friday but Monday April 24th. How am I supposed to shop at your store when you let me?? 

Shelly Wildey Watson's profile image
Shelly Wildey Watson 
8 years ago

Went to get the nes classic as advertised in local news, the hours of the store said 10am, so i along with 3 other customers waited at the door at 945am only to be told they handed out tickets for their limited supply at 9 am. Thanks for announcing how that works. Also thanks for not showing the inventory online. And we could come and wait in line at noon to see if ppl neglected to use their tickets and they would hand out additional tickets for items not picked up if there were any. Like people have time for all that bull! ... read more

Amber Smith Maka's profile image
Amber Smith Maka 
8 years ago

Frequently asked questions about Best Buy Mobile

How is Best Buy Mobile rated?

Best Buy Mobile has a 4 star rating with 2,295 reviews. 

When is Best Buy Mobile open?

Best Buy Mobile is closed now. It will open on Monday at 9:00 a.m. 

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