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Best Buy

4.0

About this business

Location details

3209 E Central Texas Expy, Killeen, TX, 76543, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.03,922 reviews
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Sebastiaan Hagen's profile image
Sebastiaan Hagen 
6 years ago

Some of the staff act like kids that have not graduated yet. At the front desk by the phone section of the plat form in best buy. 

Abigail McClane's profile image
Abigail McClane 
6 years ago
Abigail McClane's profile image
Abigail McClane 
6 years ago

If I could give zero stars I would! On October 25 I had an appointment at the geek squad and they told me that if I bought a $25 Zagg screen protector it was guaranteed for life and if it broke I could just bring it in and they would replace it for free instead of having to mail it in and wait for a replacement. I took them at their word. I came to the store today with a cracked screen and two supervisors told me they don’t do that anymore. It was 3 months after I bought it! I went to the Zagg website where I had already reg... read more

Horace Gill Jr's profile image
Horace Gill Jr 
recommend  Recommended
7 years ago

TJ Thompson came and repaired the slow response regarding my TV. GREAT JOB!! 

Bryan Resh's profile image
Bryan Resh 
7 years ago
Ronald Betts's profile image
Ronald Betts 
recommend  Recommended
7 years ago

I got a Washer from your store with the warranty . It broke down called to get it fixed. All I have gotten is the run around, can not get it fixed or and one in your company gives a dam. I will never buy a thing from you again. 

David Rightmer's profile image
David Rightmer 
recommend  Recommended
7 years ago

Super service and good products 

Pat Gill's profile image
Pat Gill 
recommend  Recommended
7 years ago

Danny has been very professional and when my electronics was not working properly he fixed the issue. He knows the product. Thanks for all your help!! 

Cheryl Davis's profile image
Cheryl Davis 
8 years ago

Congratulations Best Buy for being the worst company in Killeen!!!! Buyer Beware!!! Don't purchase their insurance, they send out defective replacements and will not stand behind them! 2 less customers here. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 3,922 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open on Monday at 9:00 a.m. 

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