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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

1000 E 23rd St, Ste 400, Panama City, FL, 32405, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.13,050 reviews
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Beth Roberts's profile image
Beth Roberts 
4 years ago

This is to inform Best Buy that I have sent an email, asking for an investigation to the Office of the President of AT&T regarding Best Buy changing my cell phone plan WITHOUT MY CONSENT when I purchased a cell phone yesterday at the Best Buy Store located at 1000 E 23rd Street Panama City, Fl. I had to speak to an AT&T tech today to change back my phone plan to the original plan with a HOT SPOT! Living in a rural area we count on our hot spot on our phones for everything and were very disappointed in Best Buy for causing th... read more

Geoffrey Tyler's profile image
Geoffrey Tyler 
4 years ago

As a former Best Buy employee, I’ve always tried to shop at BB when I can. Convenience and knowledge have always exceeded expectations. Having recently moved to PCB, I’ve tried to give this Best Buy multiple opportunities but have had issues every single time (first a damaged washer upon delivery, then being over-charged another time by accident, and now waiting more than 30min trying to get ahold of someone to ask a question so I can buy the right product for an immediate need. I tried two other local stores but they referr... read more

Tina Moseley's profile image
Tina Moseley 
5 years ago

My boyfriend went there yesterday and got treated so shamefully he will never go back. He went there to buy some audio equipment, when he arrived he went inside the store and was making his way to what he planned on buying and a staff member screamed at him to "Get out of the store". He was of course quite startled by that, not what you expect when your a customer. Then he is ushered to the front door, while being told they were only doing online orders. He wasn't aware of that, there was no signage saying the store was clos... read more

Tina Moseley's profile image
Tina Moseley 
5 years ago
MaryBeth Barnett's profile image
MaryBeth Barnett 
6 years ago

People of Bay County. Stop shopping for appliances anywhere else! Best Buy is hands down the best place to make large appliance purchases. Prices were great (they will match certain competitors), ordering was quick and easy, warranty was affordable, and THEY SET UP DELIVERY AT THE TIME OF ORDER AND STOOK TO IT!! We have ordered from Lowe’s and Home Depot before and something always comes up and they never deliver on time. Best Buy did, they will have all of my future appliance business. Plus, the people who deliver are actua... read more

Michelle Weis's profile image
Michelle Weis 
6 years ago

This store. Every single employee is so friendly, greets with a smile, and is so personable. I live in Panama City and receive the best service every time. All these reviews are one-sided. I have bought something from every single department and have received the best service. Thank you Best Buy Panama City! Also, the mobile department is literally the best in the area. I’ve had recent encounters at other stores. 

Bill Martinec's profile image
Bill Martinec 
6 years ago

FOR BEST BUY CUSTOMER FRIENDS... Been on the customer support with bestbuy.com for 40 minutes. Have 2 gaming headphones which were bought in store and with protections plant. ONLINE will not honor or replace since they were bought in store, which we all know is closed thanks to Hurricane Michael, Rather, they suggest driving to Ft. Walton or Tallahassee store to get replacement. BACK TO AMAZON! 

Kenny Martin's profile image
Kenny Martin 
6 years ago
Fred Cook's profile image
Fred Cook 
7 years ago

My wife and I bought a washer and dryer last Saturday at Best Buy Panama City and were impressed with the customer service provided by Alicia. She spent a lot of time with us to make sure we got the model and color that my wife wanted. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 3,050 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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