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Best Buy

4.2

About this business

Best Buy is a leading provider of technology products, services and solutions. The company offers expert service at unbeatable price more than 1.5 billion times a year to the consumers, small business owners and educators who visit our stores, engage with Geek Squad agents or use BestBuy.com or the Best Buy app. 

Location details

5065 Almaden Expy, San Jose, CA, 95118, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.23,478 reviews
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Tina Salacup's profile image
Tina Salacup 
recommend  Recommended
5 years ago

They have built-in appliances here unlike the Curtner store. It's next to Walmart Superstore & close to Costco, Bed Bath & Beyond, Oakridge mall, grocery stores & banks ;) 

Pat Daley Alexander's profile image
Pat Daley Alexander 
5 years ago

I had great help from CJ and Brian purchasing a new TV. It’s been 10 years since I bought a tv and they explained sound bars as well as the wall mounting! Happy customer 

Milagiftbaskets All Occasion's profile image
Milagiftbaskets All Occasion 
5 years ago

electronics This is really the place 

Jenny Lynn Vonderwerth's profile image
Jenny Lynn Vonderwerth 
5 years ago

I had a really nice experience at Best Buy today. The sales rep, whose name was Jordan, was very kind and helped me do one last comparison of the iPhone 11 pro and the Galaxy notes 10 plus. We spent time again looking at pricing and options and at the end of the day I chose the Galaxy for a number of reasons. Anyway, Jordan was so helpful and made sure that everything transferred from my pixel to my Galaxy without flaw. 

Russell Rivera's profile image
Russell Rivera 
5 years ago

Received by far the worst customer service from a geek squad assistant manager today at the Blossom Hill California store. As an elite plus member I expect customer service and solution oriented people. I received neither but a smug pompous jerk who is willing to argue with a customer over a $30 Apple Watch band when bestbuy sister company Platinum is giving out bad information which they heard themselves over speaker phone. I’ll never shop at the store or any other Best Buy again. Amazon gets all of my business now 

Jesus Garcia Esquivel's profile image
Jesus Garcia Esquivel 
5 years ago

I walked into the store and I was met with friendly employees that work in different areas of the store. They help me and assist me finding what I needed. I normally don’t have a problem with Best Buy in general. Great place to be. About a few things along with picking up a pre-order of Godzilla steel book ultra 4K DVD. 

Haya Gur's profile image
Haya Gur 
6 years ago

Their return policy is awful! They sold us a malfunctioning cooktop, which they knew, that it was defective, and now they refuse to take responsibility and replace it. Worst customer service I have ever seen! 

Holtz Jacky's profile image
Holtz Jacky 
recommend  Recommended
6 years ago

Good Service 🙃🙏. ........ 

Bosy Liliany Rodriguez's profile image
Bosy Liliany Rodriguez 
6 years ago

I love you guys!!! Best Buy is great. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.2 star rating with 3,478 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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