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Best Buy

4.0

About this business

Best Buy Co. Inc. is a multinational retailer of entertainment products, consumer electronics, home office products and appliances. Based in Alexandria, La., the firm operates retail stores as well as conducts online retail operations under a variety of brand names, including Best Buy, Best Buy Mobile, The Carphone Warehouse, Five Star, Future Shop, Geek Squad and more. It offers a range of products, such as mobile phones, cameras, camcorders, computers, global positioning systems (GPS), office products, video games and home... read more

Location details

2657 S MacArthur Dr, Alexandria, LA, 71301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,199 reviews
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Vanessa Ewing Lowe's profile image
Vanessa Ewing Lowe 
7 years ago

Don't ever buy an open boxed item from Best Buy!! Brian bought these Beats Studio 3 for Lexi for Christmas. I opened them to charge them and discovered they are FILTHY! There was even a hair in the headphones!!! We don't have the receipt and Brian used cash so they won't EXCHANGE THEM!! Why would Best Buy even allow these to be put back on the sales floor in this condition?!? You can clearly see that they came from Best Buy bc of the red open box sticker! 

Jasmine McCarty's profile image
Jasmine McCarty 
7 years ago

Really pathetic. The phone girl was on her phone playing games. The employee talking took her was flirting and then made a point to disappear when I placed myself in his line of sight. I’ve been here for almost 30 minutes with my husband trying to look at tv sticks such as roku. Nothing stocked and horrible service. Two female employees walked right through the tv section saw us and two other women shopping and didn’t stop or ask. They were to busy loudly discussing their weekend plans. Sam was the only one with working or a... read more

Patrick Mooney's profile image
Patrick Mooney 
7 years ago

Worst customer service ever. Asked someone for help and he blew me off. Calling corporate. 

Patti Kidd's profile image
Patti Kidd 
8 years ago
Courtney De'Shaun Elie-Fields's profile image
Courtney De'Shaun Elie-Fields 
8 years ago
Bereket Michael Tesfay's profile image
Bereket Michael Tesfay 
8 years ago

I have lived in Alexandria for five years. In that five years, EVERY time I go to the Best Buy here (not exaggerating, EVERY time) the workers ignore me like I'm invisible and no one attempts to help me at all. Now, if they just had poor service, I wouldn't care. But EVERY time I'm here, I watch as the workers jump over each other to help everyone else. EVERY time. It's almost as if they take one look at me and assume I'm not going to purchase anything...... Which is their loss. I'm the technology coordinator at my school. I... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 2,199 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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