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Best Buy

3.9

About this business

Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the So... read more

Location details

10 Quarry Rd Spc G1, Spc G1, Downingtown, PA, 19335, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,857 reviews
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Heather Ann's profile image
Heather Ann 
4 years ago

What does it take for you to pick up the phone??? 

Joe Quinn's profile image
Joe Quinn 
4 years ago

Customer service at Downingtown PA Best Buy is the worst. So, we take both of our iPhones to get the battery changed out due to Apple battery issues. We take it Best Buy for replacement. My wife’s iPhone worked perfectly until we had the Geek Squad replace the battery and they broke the phone. The technician tried to blame us for replacing the screen and that’s why the selfie camera doesn’t work, we just took pictures with the selfie camera two days before that. He asked if we brought it as an “open box” iPhone. Ahh, we brou... read more

Lois Weaver LeBresco's profile image
Lois Weaver LeBresco 
5 years ago

I am really pissed. Thursday my refrigerator/freezer died. Friday morning at 10.00 a.m. we went to best Buy's and bought a new one $2133.00. Guaranteed delivery today. So at 5.30 p.m. wr called to see where it was and was told it would not be delivered today and they did not have it on the list to deliver at all. So I called the store and then was transferred to 2 other people to talk to.. No one knows anything about delivering this fridge. Meanwhile I asked if they were going to pay me for all of the food that will not last... read more

Cassie Pierce's profile image
Cassie Pierce 
5 years ago

no electric scooter for disabled people. A half broken wheel chair was available. You do know that disabled people shop too? 

Jon Hennessey's profile image
Jon Hennessey 
5 years ago

they could pick up their phone and also notify people when their geek squad services do not have internet. how are you doing IT but cant fix a router? 

Tim Mudd's profile image
Tim Mudd 
5 years ago

This is the worst Best Buy location I have ever worked with. Buyer Beware!!! The store manager is the worst, just go to another location or Amazon!!!! 

Sharon Jarvis's profile image
Sharon Jarvis 
recommend  Recommended
5 years ago

It has so many things there makes me excited.... 

Michele Graham Stretch's profile image
Michele Graham Stretch 
5 years ago

Allow exchanges of damaged TVs!!!!!!!! 

LaToya Brickus's profile image
LaToya Brickus 
5 years ago

I purchased a monitor and 4 year protection plan and was told it covered accidents and a bunch of other stuff. My monitor fell and broke 3 months later, I tried to use the protection plan and was given 3 different reasons why I couldn't cash in on my protection plan. After calling the 800 number several times and being told to return to the store they would honor the plan...I was told monitors aren't covered. Funny thing is I don't see this in my terms and conditions. Signed Customer who buys a TON of electronics and was gon... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.9 star rating with 1,857 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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