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Best Buy

4.1

About this business

Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the So... read more

Location details

208 Fortune Blvd, Milford, MA, 01757, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,146 reviews
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Hannah Lit's profile image
Hannah Lit 
7 years ago
Nicole Emma Santucci's profile image
Nicole Emma Santucci 
8 years ago
Shelley Hanscom's profile image
Shelley Hanscom 
8 years ago

Bought a washing machine at Best Buy and they screwed up the installation and it leaked all over my basement floor. They sent the same delivery company out to fix it and you know how they "fixed" it? With duct tape. No lie. He said I would be all set and turned the washer on and drained it and guess what? It leaked again. Did they really think I was going to let them just duct tape the hose and leave. Unbelievable. I was also told that I would need to buy a hose extension and put it together. The hell I am. I will never use ... read more

Brittany McDonough's profile image
Brittany McDonough 
8 years ago

I went here with my sister looking for a phone and asked for help, an employee leaning on a table staring into space pointed in the direction they were in. Nice work on the customer service. 

Kelsey Lynn's profile image
Kelsey Lynn 
8 years ago
Pat Cordeiro Allen's profile image
Pat Cordeiro Allen 
8 years ago

Wow - way to screw your staff Best Buy. Check out lines are at Service Desk and there is barely anyone on the floor to help. Waited 20 minutes behind other customers to hear you are sold out and can't get an item that you advertised on a flash sale email. Very grumpy right now! 

Tony Oliveira's profile image
Tony Oliveira 
8 years ago
Jason Pietruszka's profile image
Jason Pietruszka 
8 years ago
Doreen Rankins's profile image
Doreen Rankins 
8 years ago

Customer service sucks. Went three times to purchase something and each time was totally ignored. Associates were either standing around talking to each other or just totally left the department. Never bothered to ask if I needed help with anything, which I did. I asked one kid a question and he just said "yeah" and hurried off somewhere else. So I left and will never go back. Happened 3 times, obviously will happen every time. Giving it a one star rating only because it is required. Really don't want to give it any stars be... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 1,146 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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