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Best Buy

3.8

About this business

Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the So... read more

Location details

14 Crossing Way, Augusta, ME, 04330, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,936 reviews
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Lisa Bouchard's profile image
Lisa Bouchard 
7 years ago

The worst store EVER. Not only do they not stand behind their products but the Geek Squad couldn't even test a laptop charger. Said they had to send it out. Don't waste your time. 

Amber Heidle's profile image
Amber Heidle 
7 years ago

If I could give a -0 I would .. on 3/10 I went to the store to purchase a washer and dryer .. found a perfect deal ! Told the associate to pull the item from the floor so I can pay for it the next day .. went back next day it was still on the floor ... long story short purchased the set was having it delivered today 3/14 called the day before to confirm so we did ... well no call no show online it still showed on time ... spoke to the manager was very understanding but still can’t be done today after loosing work to be home ... read more

Deidre Cochran's profile image
Deidre Cochran 
7 years ago
Dorothy MacDonald Barbieri's profile image
Dorothy MacDonald Barbieri 
7 years ago
Josh York's profile image
Josh York 
7 years ago

Terrible customer service. Managers attitude sucks! Will be finding somewhere else to buy electronics. 

Brandon Varnum's profile image
Brandon Varnum 
7 years ago

Security guy is a joke there is no need to hide behind a display to watch people looking at washers and dryers. than when he got busted being a complete creeper started opening and closing every washer and dryer to make it look like he was looking for something. Than the workers segregate themselves into groups talking to each other rather than helping customers. Than there’s those workers come to help you in a department they know nothing about. 

Pete Lou Couillard's profile image
Pete Lou Couillard 
7 years ago

The policy for service needs to be revamped to focus on the customer. 

Donald Ridley's profile image
Donald Ridley 
7 years ago

Bought lap top n printer was asked about a warranty on it I said sure the year later I go to use the warranty and they put it on the $60 printer really who puts Insurance on a $60 printer and now they'll do nothing to help me I'm out $1,000 now and my daughter has no laptop to go to school with Best Buy sucks 

Cathy Newell's profile image
Cathy Newell 
8 years ago

Very helpful with set up of new laptop, as well as with advising the day before on the phone regarding the purchase online. Thank you. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.8 star rating with 1,936 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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