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Best Buy

3.8

About this business

Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the So... read more

Location details

14 Crossing Way, Augusta, ME, 04330, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,899 reviews
Select a rating
Ideliz M Mora's profile image
Ideliz M Mora 
4 years ago

worst service ever. I'm told to go the auto electronics someone will be there shortly, it has been like 35 min and nothing. 

Jordan Stubbs's profile image
Jordan Stubbs 
4 years ago

Showed up for an appointment set up by them. Appointment was at noon. Got out of the car to go inside. Was told to go back into my car and wait for them to call us for the appointment(meaning the appointment was going to be on the phone). Told the person working that we came in like it said to and that our appointment was for a cell phone not getting reception. Wasn’t allowed into the store until 12:15 (15 minutes after our scheduled appointment, the first appointment of the day). Sitting here right now and gave them our cas... read more

Richard H. Wooten's profile image
Richard H. Wooten 
recommend  Recommended
5 years ago

I went to the Waterville Walmart today to pick up a new game console and HDTV antenna. the Display case was empty and an associate walks by me as if I was invisible. I didn't think much of it but then I went to the counter and there were I think 4 other associates standing around chatting with each other and not a single one even noticed that I was there. So I left and went to the Augusta Walmart because I really wanted a new game console. I got the same treatment there but hey, at least they had something in the display cas... read more

Richard H. Wooten's profile image
Richard H. Wooten 
recommend  Recommended
5 years ago
Ruth A. Cunningham's profile image
Ruth A. Cunningham 
recommend  Recommended
5 years ago

Helpful!! And that is hard to find today. 

Michael Foss's profile image
Michael Foss 
recommend  Recommended
6 years ago

Well after reading all of the negative comments about this store a customer service, I felt it appropriate to share something positive. Went in to get a new phone was a very positive experience. Melissa in the phone department was AWESOME great customer service, I would recommend going in to visit her if you intend on purchasing a phone anytime soon. 

Sawyer Zundel's profile image
Sawyer Zundel 
6 years ago
Irene Aloia's profile image
Irene Aloia 
6 years ago

So impressed with attention from both the associates and especially the Geek Squad. 

Wes Sproul's profile image
Wes Sproul 
6 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.8 star rating with 1,899 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open on Monday at 9:00 a.m. 

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