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Best Buy

4.1

About this business

Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the So... read more

Location details

45 Plaza Pl, Waynesville, NC, 28786, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,753 reviews
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Asto Philaetious's profile image
Asto Philaetious 
4 years ago

Horrible, Lying, Deceiving & Dishonest Employees. Including Assistant Manager, Manager(CHRIS MALAVE), and Salespeople So on Friday October 16th 2020 I Went to return a Defective unlocked phone "LG g8x" which was purchased online from BESTBUY.COM. I went to the WAYNESVILLE, NC STORE #1385. The phone is defective and apparently not "Unlocked" as it won't let me edit my APN settings. Every other "unlocked" android phone will let you do this. You techies know what I am talking... Continue Reading 

Emily Clark's profile image
Emily Clark 
4 years ago

Rude and unprofessional customer service. 

Melony Manus Bolden's profile image
Melony Manus Bolden 
6 years ago
Melony Manus Bolden's profile image
Melony Manus Bolden 
6 years ago

I made a reservation and visited the Waynesville Geek Squad store after speaking with an associate about my laptop no longer accepting Microsoft updates and sometimes booting to a BIOS screen. I also took in my external hard drive so they could force a back up before doing any work. They said they would call me to tell me next steps. I called them later that day, the next day, and the next, and they had no status. Finally, the last time I called, they told me it would be ready in two more days, and it was taking a long time ... read more

Angela Honeycutt Stahl's profile image
Angela Honeycutt Stahl 
6 years ago

Manager at Waynesville store is hard to deal with. You are told one amount on a return item over the phone only to get to store and be given a figure $700 less. He even implied that phone call on Nov 5rh may not have happened. Try not to shop there, apparently, the store manager's word is final and he can give you what he wants on your return. Be warned. I give zero stars for the visit except for the young lady who did try to help. I should have read these reviews before going there, apparently this store sucks. Their corpor... read more

Lisa Shirley Ayres's profile image
Lisa Shirley Ayres 
7 years ago
Brandy Shetley Letson's profile image
Brandy Shetley Letson 
7 years ago

Even though they were all working on a very busy Thanksgiving Day, every single associate was incredibly nice and helpful! Rick got us a cart and directed us toward our items and to the checkout line. The turkey balloon at the end of the checkout line was both hilarious and helpful. 

Garrett Gomez's profile image
Garrett Gomez 
7 years ago

I purchased a portable speaker there on 8/19, returned it on 8/20 after finding out the speakers buzz. Was denied a return or an exchange. Attempted to charge an extra $21.04 for an exchange for the same item... Manager refused to speak to me, was told to visit another branch in Asheville. 

Todd Barnes's profile image
Todd Barnes 
8 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 1,753 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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