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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

1977 Millerville Rd, Baton Rouge, LA, 70816, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.02,003 reviews
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Sadie Statham's profile image
Sadie Statham 
recommend  Recommended
4 years ago

The best customer service I've received whilst purchasing a phone. Very knowledgeable, friendly staff. I really enjoy visiting this store. 

Max Allen's profile image
Max Allen 
4 years ago

They don’t have a clue about anything g if the computer doesn’t tell them!!!! Complete idiots! 

Minhtri Ngoc Vo's profile image
Minhtri Ngoc Vo 
recommend  Recommended
4 years ago

good place to shop the customer service is amazing!😊 

Shaun Quarantinie Cranfield's profile image
Shaun Quarantinie Cranfield 
4 years ago

not much inventory. The manger seemed weird and wanted to put me on a list for assistance. But I was one of the only few people in the place 🤣. The dude with the dreadlocks that worked the home audio department was pretty nice and a cool dude. Make him the manager. -Not Karen 🤣 

DeAnna Charett's profile image
DeAnna Charett 
4 years ago

While I understand the pandemic we are in phase 2. Walmart, Sam's 3, Costco,Casinos and other places are open. Yet, Best Buy wont let you in the store unless you call for an appointment, but I let the phone ring for 10 minutes to make an appointment and they never picked up. Not to mention, when I took my 77 tear old mom who is a disabled veteran up there so she could compare and ask questions on a product, they made us and ev6else including 4 or 5 other elderly people stand outside in over 90 degree heat for over 10 minutes... read more

Tiffany Plunket's profile image
Tiffany Plunket 
5 years ago

The Millerville location in Baton Rouge Louisiana NEVER answers the phone. Good job on losing a regular customer. 

Joycelyn Lichtenberg Rayburn's profile image
Joycelyn Lichtenberg Rayburn 
5 years ago

BEST BUY is the worst company that I’ve ever dealt with in my 60 years of living!!! DO NOT PURCHASE from them for ANY reason. If you want to know why, contact me and I will be more than happy to explain the inadequate irresponsible uncaring service I have received for a purchase that has had 9 delivery attempts to get it right, has still failed and refused to refund!!!!!! HORRIBLE UNACCEPTABLE HORRIFIC. And the other very sad part is there is NO ONE, NADA that can solve the problem. Soooo, all stress, complaints, etc is comp... read more

Mel Besas Rans's profile image
Mel Besas Rans 
6 years ago

A cashier, black lady, dyed blonde hair, on Black Friday between 2-3 pm was rude. She accused me of cutting lines to check out (only 4 customers were in line), which never crossed my mind of doing that. She yelled at me and my son, “You don’t cut lines!” To my surprised and it boils my blood, I yelled her back, “I was not cutting lines in fact, I was looking the end line so I could check out.” Also, when she finished her customer, she walked away when she saw me I was her next person to check out. I was buying the $678 cpu f... read more

Lexie Autin's profile image
Lexie Autin 
6 years ago

Y'all are awful. I ordered something online and it won't be available until 2 weeks from now. This wasn't clear. When I call the store it just hangs up on me. Once I find out how to return this, I am never shopping with you guys again. Worst customer service is not even allowing someone to be serviced! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 2,003 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 8:00 p.m.  

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