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Best Buy
- Electronics Repair
- Bourbonnais, IL
About this business
Location details
1584 N State Rte 50, Bourbonnais, IL, 60914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fuck............ this...... . place....... ....
They have the worst return policy and customer service. They told me that I have to contact the company directly to get a refund. Screw them. Go to Walmart they have better return policy and customer service.
I was very impressed with the new Samsung launch today. This is what I witnessed. Mobile department worked together with other employees from the store to help as many people at once to get their phone. Your phone was activated, you signed a few papers, paid for it and was then walked over to the Samsung rep. She with help from a Best Buy employee preceded to transfer the contents from your old phone to the new one. She had several going at once and was still able to pair my Gear S2 watch. This was all done rather quickly. I... read more
I bought a screen protector from them for my 1 day old Fitbit and asked them to apply it for me. When I got it back, the protector had been applied terribly and they scratched my screen in addition to staining my band in the process. I spoke with the manager who claimed the scratches had been there prior (which the associate failed to inform me about) before the screen application. I am very unsatisfied with this location and refuse to go back. Learn from my mistake and do not trust them with your expensive products!
I bought new speakers and had them installed on a Friday. The second I pulled out of the parking lot, it started to sound horrible! It was very staticy. So I called them immediately and told them, they told me to bring it back in, well I had to work.. so i had to wait until Sunday.. which was fine. Whatever no big deal. So then I bring it back in, and it's fine. They couldn't find an issue. So I left and it was still doing it.. so i recorded it, went back in the next day and let them listen to the sound it was making. He tol... read more
A year ago, I'd have given this store 5 stars. Overall, great store, but about 6 months ago, they made a change that I really wasn't fond of. A year ago, Apple products were always in stock. But they changed their Apple section to be much smaller and now sometimes I have to drive all the way over to the Merrillville location to buy some Apple stuff.
They were told to do anything to sell an appliance. We discussed our measurements in depth. We're told it would fit...no problem. Delivery day, we're told no way, they should know the sides bow out slightly. Holding for a refund over 30 minutes no answer. They might match a small business price, but never the service or expertise. Buyer beware!
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4.1 star rating with 1,504 reviews.
When is Best Buy open?
Best Buy is closed now. It will open on Monday at 9:00 a.m.
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