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Best Buy

4.0

About this business

Location details

1584 N State Rte 50, Bourbonnais, IL, 60914, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,475 reviews
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Carey Hall's profile image
Carey Hall 
4 years ago

Best Buy practices manipulative marketing,business practices. Here’s why. On at least 2 occasions the Best Buy website showed an item was available at a specific store. “1 in stock at your store” for store pickup is their favorite hook. This is downright manipulative. There never,ever is 1 in stock.EVER. This should be unlawful. And here’s the kicker. You get a refund of your money several days later,not same day so you can shop elsewhere for a gift for a loved one. I have spent my last penny at Best Buy due to these practic... read more

Greg Rasmussen's profile image
Greg Rasmussen 
4 years ago

Best Buy is a good company. Except this store, the Bradley, IL store is garbage. 19 phone calls later and they still haven't answered their phone. Too busy chasing after people in the store to make sure they have a mask on, never ask why you're not wearing one, just scream and yell, put on a mask or get out, also be sure to come in my 6' bubble to scream and yell some more. what a joke of a store...... 30 employees and maybe 5 customers..... wow I guess, maybe they can run the rest of their customers out of the store as well... read more

Marissa Francoeur's profile image
Marissa Francoeur 
4 years ago

They should probably listen to what the customer says before completing a transaction. Got a gift and had to return it and instead of asking if I want cash or a gift card they returned it to the persons debit card who purchased the gift for me. Then couldn’t go back and change it. 

Randy Malone's profile image
Randy Malone 
4 years ago

I just had the worst experience. Besides not being able to take care of my Apple needs one of the Geek Squad employees as well as one of the store managers felt the need to be extremely difficult by instead of doing their jobs pretending to be Mask Police, even while there was a 6ft plastic divider between us and my mask was on just not over my nose. I’ll be calling corporate tomorrow because they basically told me they would refuse to do their job if my mask didn’t cover my nose. They need to spend more time doing what they... read more

Nikho Ochoa's profile image
Nikho Ochoa 
recommend  Recommended
4 years ago

bisitar Best Buy y hacer compras 

Stephanie Johnson's profile image
Stephanie Johnson 
recommend  Recommended
5 years ago

Wow just amazed right now! with so much closed Best Buy thank you for being open with knowledgable employees ready to help through a drive up service! Nate from the Geek Squad here was so helpful answered questions we couldn't figure out online! Thank You Nate and Best Buy! ♥️ 

Dan Jeffries's profile image
Dan Jeffries 
5 years ago
Richie Michniak's profile image
Richie Michniak 
5 years ago

Very nice of a place inside there I went there Year to see if they had what I needed and sure Enough they did And I got what I needed and went from there I use to come to any Best Buy and play videos games for the heck of it there with my Uncle Son until we decide to leave and then went back to my place and still kept on Playing video games all night Long that Night but this place is a very nice inside it and I'm very impressed with the way it looks like still even too 

Victoria Frye's profile image
Victoria Frye 
5 years ago

Employees were very helpful 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 1,475 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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