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Best Buy

4.1

About this business

Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the So... read more

Location details

3100 14th St NW, Washington, DC, 20010, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,804 reviews
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Summer Campbell's profile image
Summer Campbell 
5 years ago

🌟⭐️🌟⭐️🌟⭐️🌟⭐️🌟⭐️🌟⭐️🌟⭐️🌟⭐️🌟⭐️🌟⭐️🌟😁🌟🌟⭐️🌟 

Sharon Leon Chiang's profile image
Sharon Leon Chiang 
5 years ago

Compre el 2 de abril una cantidad de 1500 dólares en productos, en la cuál la pagina me anuló la venta y se quedó con mi dinero. Ya llevo más de 10 días esperando que me reembolsen los 1500 dólares y no lo hacen! ¿HASTA CUANDO TENGO QUE ESPERAR SEÑORES DE BEST BUY? 

Michael D. Johnson's profile image
Michael D. Johnson 
recommend  Recommended
6 years ago

Good customer service and convenient. My only complaints are sometimes Best Buy have more newer releases and not too much of the old stuff. The Best Buy in Tenleytown has more variety than the Best Buy in Columbia Heights. Can the Best Buy workers answer the phone more often please? 

Valrita Bovell's profile image
Valrita Bovell 
6 years ago
Chase Arvanitis's profile image
Chase Arvanitis 
7 years ago

bought a new packaged sealed fire 8, it was very used. Background of a baby. 

David Beck's profile image
David Beck 
7 years ago

This is by far the most incompetent, understaffed, lying, customer service unfriendly, knowledge lacking, laziest, Un motivated, customer avoidance staff I’ve ever experienced from any Best Buy, or any department store for that matter. It took 5-6 employees and an 1 hour and 45 mins on one occasion to make a $2400.00 purchase of an IMac desktop computer. I was passed off from employee to employee until I finally got fed up and went and found the manager myself and then demand... Continue Reading 

Brookklin Marsh'e's profile image
Brookklin Marsh'e 
7 years ago

Just to let the owners of Best Buy know I called your customer service department today and they lied and said I couldn’t exchange a gift I received without a receipt. Then once I asked for a supervisor they hung up the phone and now I am calling they must have blocked my number because the line automatically goes dead. Extremely unprofessional. I’ll never spend my money here again thank you .... 

Jonathan Zuck's profile image
Jonathan Zuck 
7 years ago

Great experience getting a new radio installed in my old car! Thank you! 

Lyndell Brown's profile image
Lyndell Brown 
8 years ago

Best Buy warning! Be forewarned about buying Samsung products from Best Buy. I bought a 55 inch SUHD television from the Columbia Heights location and in less than three days the television tube is ruined. Crazy vertical lines all across the television. Best Buy customer service sucks – first off the sales team push you to buy a television too large for your room and when you demand they take back the defective television they sold you – Best Buy wants to charge you more for a smaller television than the lemon they sold you.... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,804 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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