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Best Buy

4.2

About this business

Location details

50400 Waterside Dr, Erie, MI, 48051, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,933 reviews
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Debbie May's profile image
Debbie May 
8 years ago

I'll never purchase another item from Best Buy. Their 15 day return policy is ridiculous. I bought a Fit Bit for $190 on 6-1-17 and it is defective 6-26-17. Would of loved to just get another, but all I get is"corporate policy is 15 days, should of got extended warranty". 

Gavrilo Greg Iljkoski's profile image
Gavrilo Greg Iljkoski 
8 years ago

They went above and beyond to help me and my wife. And they even checked online for price matches. Will definitely be going back. 

Stephen J. Moore's profile image
Stephen J. Moore 
8 years ago
Troy Kerby's profile image
Troy Kerby 
8 years ago
Heather Summers-Lewandowski's profile image
Heather Summers-Lewandowski 
8 years ago

The techs did a great job. Highly recommend then to anyone needing to have stereo equipment/speakers installed 

Cassie Damaska's profile image
Cassie Damaska 
8 years ago

Complete mishandling of tickets for Nintendo NES system this morning. Customer service must be last priority if you handed out tickets at 4AM & allowed a new line to form at 6AM. Why put up a sign at 7:15AM when all the tickets were handed out at 4AM?? I'm happy for those that braved the Michigan weather earlier but no manager I have ever worked under in retail would have allowed such a lapse in judgement in care of customers waiting to spend hard earned money in our store. 

Dawn Shields's profile image
Dawn Shields 
8 years ago

8 weeks, and many phone calls to get microwaved delivered. Was supose to be installed but they brought it and left it. Horrible customer service DO NOT SHOP HERE. 

Alphonse LaSelle's profile image
Alphonse LaSelle 
8 years ago

horrible service, unprofessional workers, waste of time 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.2 star rating with 1,933 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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