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Best Buy

4.2

About this business

Location details

50400 Waterside Dr, Erie, MI, 48051, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,933 reviews
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Connie Topping Carter's profile image
Connie Topping Carter 
4 years ago

Went yesterday to have iPhone 7s battery. Geek squad lady told me that I needed to upgrade to newer phone because the tabs will break off while trying to remove the battery and that would be $349.00 . Reading reviews from other stores not 1 person mentioned this. Yes I am a senior, but I’m not stupid. Sorry will never walk into a Best Buy again 

Rebecca Brewer Fournier's profile image
Rebecca Brewer Fournier 
4 years ago

My mom is a senior who lives in chesterfield. She is very compromised and can’t shop due to COVID. I bought her a dvd because she thought hers was broken. It was a cord. Took the unopened dvd back 15 days later and Amber Carrier would not give her her money back. Absolutely not. Mike, her boss is on vacation. So with COVID and a senior on a limited income she is out all that money. Very rude. 

Linda Abernathy's profile image
Linda Abernathy 
recommend  Recommended
5 years ago

absolutely...Employees are very Knowledgeable and give great advice 👍 What a terrific group of employees 👏 

Ronald Jar's profile image
Ronald Jar 
recommend  Recommended
5 years ago

Great service, great people! 

Dion J Hornay's profile image
Dion J Hornay 
5 years ago

Customer service is the worst. I’ll be shopping amazon from now on. Over 3 weeks to repair a sound bar I had for two weeks. No one can seem to tell me when I can expect it back? 

Rick Giese's profile image
Rick Giese 
5 years ago

price and service is great 

Sam Banks's profile image
Sam Banks 
6 years ago

Horrible customer service. Rude employees 

Rich Stephan's profile image
Rich Stephan 
6 years ago

very friendly and knowledgeable associates 

Trina Roe's profile image
Trina Roe 
6 years ago

Ordered a keyboard online for my iPad, it didn’t work. So I went to the store to exchange it with my 2 kids. Kayla was doing her best to help me, but she had to go to the Apple area and Amanda helped me out with choosing a new one. Kayla checked in on me while I was there helped me with me kids and took them to the coloring area, amazing! Well, I got a new one, went go to home and tried the new one, that one didn’t work. So I had to go back and Kayla was more than happy to help me figure out what the issue was. Jill at custo... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.2 star rating with 1,933 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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