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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

194 Promenade Blvd, Flowood, MS, 39232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,236 reviews
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Brandon Smith's profile image
Brandon Smith 
4 years ago

This place is a joke. Asked for help 3 times and nothing. 

Chelle Crawford's profile image
Chelle Crawford 
4 years ago

The Flowood store in Mississippi is HANDS DOWN THE WORST STORE EVER! And I mean EVER. Walmart has better employees than this store. You can’t even order curbside to AVOID the employees which is only suppose to take an hr to get your order ready for you and out to your car. I waited WAY OVER AN HOUR, forcing me to have to go INTO the store only to find out that no one had even begun to fill the order. Store was not busy at all. They wouldn’t give me MY ORDER once it was filled. The managers are very quick to tell you to leave... read more

Patrick Weldon's profile image
Patrick Weldon 
4 years ago

What a dump. I was a big fan of Best Buy - especially this location - for many years. However in the last two years is has gone down the crapper. Messy, unorganized, dirty, and always out of everything. No, I do not want to order my computer or TV and have it shipped here... if i wanted that i would go to Amazon. They are cheaper and quicker anyway. Sadly the last straw was the new "manager" (July 2020) who is rude, uneducated and thoroughly incompetent. Thumbs down, will never return. 

Pam Blount Moore-Wilcher's profile image
Pam Blount Moore-Wilcher 
4 years ago

Went yesterday. No one acknowledged me when I walked it. It was very confusing. Someone sitting there but never said a word. I didn’t know I had to be put in a queue. Went to back. At least 5 employees standing around. Finally went up to one and asked for help. Had to be in queue. When I walked back up, I started to talk to person up front that never welcomed me. She said huh. I pulled my mask out some and she said I need you to pull your mask back up. I SHOULD have said I need you to do you job!!! Waited 9 minutes and 58 se... read more

Courtney Sanders's profile image
Courtney Sanders 
recommend  Recommended
4 years ago

I’ve used their curbside service 3 times and it has been wonderful! I even had to return something and they had me in and out in less than 5 min. Super impressed! 5/5 stars 

Jessica Chunn's profile image
Jessica Chunn 
4 years ago

I understand things may be crazy! Laziness just doesn’t do it!! Spoke with manger about problem, just smiles in your face! 

Rikki Vance's profile image
Rikki Vance 
5 years ago

I ordered online for store pickup . They took the money out of my account. Drove 100 miles to be told they sold out at all locations and will not refund my money for a few days but I can buy another brand today ! So I pay for 2 today .so they cut into my Christmas money . 

Teresa Sullivan's profile image
Teresa Sullivan 
5 years ago

Who doesn’t like BestBuy? I have to remind myself I don’t need things. 

Jet Davis's profile image
Jet Davis 
5 years ago

Found the merchandise I needed after walking around in the store for quite some time. There were no customer service employees to ask where the item was. Had questions, but every customer service person I could see was gathered in small groups with other customer service employees in the outermost areas of the store, chatting and laughing. Several had backs turned. I did make a purchase; the lady at the register was nice. No eye contact, but at least she acted like customers are worthy of at least some assistance. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,236 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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