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Best Buy

4.1

About this business

Location details

3549 W Shore Dr, Beechwood, MI, 49424, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,335 reviews
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Jodi Carroll's profile image
Jodi Carroll 
recommend  Recommended
6 years ago

The experience I had today working with both Dean and Kyle far surpassed my expectations. They both went above and beyond in providing excellent customer service. I purchased a new iPad and they helped me with every step. Not only am I impressed with the service I received today, I am blown away by Best Buy’s commitment to inclusion and promotion of serving diverse populations. I’ll recommend this store to my circle and will look no further when I need to purchase electronics in the future. Thank you!!! 

Claudia Pipes Simpson's profile image
Claudia Pipes Simpson 
recommend  Recommended
7 years ago

Thank you Marcus for giving great customer service today to an old lady with 13,000 picture of her grand kids. 🙄 

Kerry Bos's profile image
Kerry Bos 
7 years ago

Yet another bad experience with the only option of a place to buy electronics in Holland. They sold my husband a laptop this evening that didn't work. He returned it less than an hour later, and asked to try the new one out before leaving the store. A kind and apologetic sales associate allowed him behind the counter to test it, where he was yelled at by another associate. My husband explained the situation, and this other associate acted as though the laptop's issue was so rare that it shouldn't be possible. He very rudely ... read more

Abe Gonzales's profile image
Abe Gonzales 
7 years ago

Ordered 3 echo dots. After I paid I was informed that they don’t have any in stock and have given me no info in when they will be in stock. Very frustrating. 

Judi Young's profile image
Judi Young 
7 years ago

called seven times and got cut off seven times. was by going to buy a laptop and modem but I guess you don't want to sell any. 

Anna Hosta's profile image
Anna Hosta 
7 years ago

Don't hold true to their word! 

Jordan Berg's profile image
Jordan Berg 
recommend  Recommended
7 years ago

Great Customer Service, Sales Reps are Kind, Knowledgeable on the Products, Answer all my Questions! I never leave Empty Handed while shopping at the Best Buy in Holland! 

Matt Snider's profile image
Matt Snider 
8 years ago
Chris O'Brien's profile image
Chris O'Brien 
8 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,335 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m. 

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