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Best Buy

3.8

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

274 N Plainfield Rd, Lebanon, NH, 03784, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,718 reviews
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Gwen Dionne's profile image
Gwen Dionne 
recommend  Recommended
4 years ago

Home Depot lost our dryer and then it was back ordered so we picked up an open box one at Best Buy . 

Jen Benware's profile image
Jen Benware 
4 years ago

Drove an hr here today for an appt at 2 20 to have my battery replaced and I had a scheduled appt ! The backed up my phone had me sign paper work than told me they don’t have my battery in stock ! Why the heck would you schedule an appt for someone and not have the battery in stock . Makes zero sense ! Every surface I saw had about 10 inches of dust which is horrible especially when the store was packed with employees standing around !! 

Glenn Morley's profile image
Glenn Morley 
4 years ago

We bought a replacement iPhone here two weeks and three days ago. They were not able to fully set up The phone in the store so sent us home -with assurances that it could be done remote. After many, many calls and long waits online, being turned away by GeekSquad, we tried to return the phone When had begun dialing 911 randomly. They would not take it back because we were three days past the return date - during an epidemic - when their hours are shortened and we tried to make it work but we’re not supported. Will be reporti... read more

Judi Canon's profile image
Judi Canon 
5 years ago
Janitta Richardson's profile image
Janitta Richardson 
5 years ago

I'm so pleased with my experience having the geek squad install my new stereo and gps!! 

Belinda Teo's profile image
Belinda Teo 
5 years ago

I do not understand how brick and mortar stores can complain about people shopping online, when they dont offer assistance for warranty issues for products sold instore. Will do future shopping on Amazon 

Amelia Beardmore's profile image
Amelia Beardmore 
5 years ago

If 0 stars were possible I'd have rated them that. Worst experience ever at this location and it's not even over yet. Lies, unfulfilled promises and they lose my phone for a week and a half and all I get is an "I'm sorry" and then continue to wait two more days before even shipping my phone out.... Save yourself a lot of time and drive to the nearest Best Buy opposite this direction! 

Amanda Gagnon's profile image
Amanda Gagnon 
5 years ago

Drove two and a half hours WITH AN APPOINTMENT and was basically told “oops sorry. Our tech isn’t in”. Then why the hell would you allow me to make an appointment?! 

Amanda Edson Peel's profile image
Amanda Edson Peel 
5 years ago

Person I spoke to on the phone could not answer my question so I asked for a manager and then the guy hung up on me. He was rude, not helpful and then refused to get a manager and when I kept asking he just hung up on me. SO now I take my $1500 order somewhere else. Terrible customer service 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.8 star rating with 1,718 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open on Monday at 9:00 a.m. 

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