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Best Buy
- Electronics Repair
- Brentwood, MO
About this business
Location details
8350 Eager Rd, Brentwood, MO, 63144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
I have a real basic question for this store. I called them at 10:00am central this morning and one hour and eighteen minutes later, I'm still on hold.... WTH?
what did that girl with the non profit the geek squad one what did she find in my phone. what now
Steve in the installation bay is AMAZING! We had some issues with the parts being ordered and couldn’t do our install on the scheduled day. He got us in before our daughter had to go back to school!! So nice and professional.
Shout out to Cory for superior customer service. Thank you so much for going the extra mile to help me get my TV even though you guys were slammed with picks still needing to be done, I truly appreciate all of the help. I will shop at your location in the future even though it is further out of my way!
Recommended10/10 for customer service! Our associate, Mervin, was so helpful and knowledgeable! He was very patient and answered all of our questions completely. He had great energy and a wonderful attitude.. (even shopping 1 hour before closing time on a Sunday!) Thanks for such an easy “big-purchase” buying experience!
Fast friendly service! I will be back.
It’s almost 3 1/2 hours after our installation was supposed to be here and have escalated the issue but still over an hour without an update. Ridiculously poor customer service
My delivery window was 8 AM - 11 AM. It's now 3:53 PM. After 30 minutes on hold, I finally get someone to contact a technican who tells me that they've hit some traffic and have had issues at other houses & will be here at THEIR earliest convenience. A proactive call as late as noon could have diffused this situation, but 5 hours late deserves a bit more than "we'll be there at our earliest convenience".
I’ve been here 15 minutes no one has asked me anything! No wonder retail stores are dying off. Lots of Best Buy employees with their heads in the air. Finally I went to the appliance area where I was helped. There should be a person whose only job is to walk the selling floor to make sure things are getting done and customers are being waited on. I plan to buy 6 televisions for crying out loud!
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4 star rating with 4,359 reviews.
When is Best Buy open?
Best Buy is open now. It will close at 9:00 p.m.
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