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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

5520 E Skelly Dr, Tulsa, OK, 74135, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.13,428 reviews
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Shaun Frescott's profile image
Shaun Frescott 
4 years ago

My dash was damaged during the install of a radio and my hazard button falls into the dash. Weeks turned into months and the installation rep, the store, and their insurance company, Sedgwick, are not responding to emails after telling me they were going to replace the part. Management changes have made it difficult to get any progress. When Sedgwick (insurance company for Best Buy) was responding, they said they were also waiting on the store.😩 

Kristen Hopkins's profile image
Kristen Hopkins 
4 years ago

Terrible customer service. I walked in and wasn’t offered assistance at all. I asked for help to find an iPad screen protector, picked one out and went to their service desk to have it installed. They pulled me out of line to have the people in the back do it. I waited 30 min while 5-6 other guests were served. When I told them I would need to leave soon they tried giving me the iPad with the screen protector full of dust and bubbled. They told me that was the finished product. They were rude & terribly unprofessional. Go to... read more

Dustin Wofford's profile image
Dustin Wofford 
5 years ago

They are definitely corporate ran. Bad customer service, bad customer care and no sympathy when you have product issues. They will give you the run around as much as possible until you go away. All they want is your money and don't want to honor the services they have sold you. 

Caleb Rhoades's profile image
Caleb Rhoades 
6 years ago

They don’t take care of their customers. Will never spend another dollar from this place. Very disappointed. Even the sales employee agreed they should of made a exception for my situation. But all the supervisor cared about was policy... oh well Best Buy your loss. 

Philip Rice's profile image
Philip Rice 
7 years ago

I went to buy a TV to upgrade to 4K and the TV that the salesperson recommended is really the top of the line at a really good price I did the research and it turns out that the 4K was the best that you can get for the Xbox one X 

Brenda Tharp Stover's profile image
Brenda Tharp Stover 
7 years ago

Answer your phone!! And learn how to put screen protectors on iPads. Terrible!!!! 

Nita West's profile image
Nita West 
7 years ago

I always have a hard time finding a salesperson to wait on me! I asked the man at front desk to find someone to wait on me! I stood there for 10 minutes before I went looking for someone. When I did get a salesperson he was nice and helpful. Store was not that busy to be ignored for that length of time. This is one time to many! 

Kim Selica Harrison's profile image
Kim Selica Harrison 
7 years ago
Jacob Allen Baker's profile image
Jacob Allen Baker 
7 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 3,428 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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