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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

109 E N Pointe Dr, Salisbury, MD, 21804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,806 reviews
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Ronnie Cross III's profile image
Ronnie Cross III 
7 years ago

Hey Best buy if your phones ringing why don't you answer it? Called 2 different departments and stayed on line for over 5 mins a time and nobody answers that's pretty shitty service. 

Bobby Brown's profile image
Bobby Brown 
7 years ago

Thankfully I read the reviews first , I’m not even going in there!���� 

Tabbie Robinson's profile image
Tabbie Robinson 
7 years ago

Ive been buying things from best buy for years and never had a problem! But, now im so furious i will NEVER purchase anything from there again! I preordered the new xbox Aug 21 and went to pick it up Nov 7, i was told it was there but was not allowed to have it. I have called customer service 4 times, went to the actually store 3 times with NO results...i asked my my cash back or my product and i have neither...they are rude and i get a different story everytime i go in or call! Im beyond pissed! This is a $530 purchase and ... read more

Amira Kahala's profile image
Amira Kahala 
7 years ago

great store BUT,, The customer service needs lots of fixing!. I called to ask about a trade-in product, and I had to stay on the line for FORTY-SEVEN MINUTES before your representative answered! 

Tina Foreman's profile image
Tina Foreman 
7 years ago
Daniel Wallace's profile image
Daniel Wallace 
7 years ago
David Hearn's profile image
David Hearn 
8 years ago

John the manager accused me of cracking a TV that I just opened. Because there was no damage on the box he assumed the damage I did when I took it out of the box but he was willing to help me out. He did help me up I give me a total refund so I can go someplace else because he accused a customer of damaging a product Typical customer service of Best Buy 

Erin Shea Patterson's profile image
Erin Shea Patterson 
8 years ago

Don't try and work here you'll hate it. Take it from someone who worked here for two years and has worked at a multitude of better places (basically anywhere is better) since. You're welcome. 

Linda Clarke's profile image
Linda Clarke 
8 years ago

Jenny at customer service had been very helpful !! Good visit. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 1,806 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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