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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

10200 Eastern Shore Blvd, Daphne, AL, 36527, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,542 reviews
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Marci J. Duncan's profile image
Marci J. Duncan 
6 years ago

You have a ton of people working but not a lot of people helping your customers. Three people standing in the the front of the store talking—-I assume they were greeters? No one said anything when we entered the store. My husband and I searched for what we were looking for, for at least 30 minutes and No one asked if we needed any help. When we asked for help your employee didn’t even open her mouth to respond to our questions. She shook her head yes and no. We were planning to make a big purchase but now that is out of the ... read more

Cheryl Walker's profile image
Cheryl Walker 
7 years ago

I bought the 5 year extended warranty on our 55 inch tv. On Sunday June 3 it was struck by lightening. Called June 4 to see what I needed to do to get replacement tv. The woman answering phone said she would order 2 parts and parts would arrive in a few days and we had to wait till June 13 till someone could come “fix” it. A nice guy did come, tried to repair it with the main “part “ but of course he couldn’t. He said the other part which was “in transit” was needed and another geek squad guy would come again- in another wee... read more

Emily Stuckey's profile image
Emily Stuckey 
7 years ago

Very poor customer service. Extremely disappointed and won't ever be back. 

Billy Lemmons's profile image
Billy Lemmons 
7 years ago

THEY do NOT answer THEIR PHOOONNNNEEEE!!! EVERRRRR Customer service DOES NOT EXIST! 

Jay Jordan Broome's profile image
Jay Jordan Broome 
7 years ago
Adrienne Boeschen's profile image
Adrienne Boeschen 
8 years ago

Spanish Fort Best Buy is awesome. We have always enjoyed our experiences there and will keep coming back. I nominate Jimmy, the assistant manager, as employee of the century! �#bestbuyrocks 

Bình Ngô's profile image
Bình Ngô 
8 years ago
Bethany Eden Edwards's profile image
Bethany Eden Edwards 
8 years ago

Very crappy customer service!!! We have been calling about the new NES system and when they were getting a shipment in and asked them if we needed to be there early or anything and they told us no to just come when they open. According to the gentleman we talked to, who was also very very rude, they handed out tickets to get them the night before. There was also a list of about 30 people who they were saving tickets for but according to the guy they only got 24 in. Was going to buy a new smart watch there but the horrible cu... read more

Amanda FenrisWolf's profile image
Amanda FenrisWolf 
8 years ago

I just love the people there all of them are so helpful especially a certain lady who checked me out with my Final Fantasy XV deluxe edition! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,542 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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