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Best Buy

4.1

About this business

We make technology work for you with a full selection of HDTVs, computers, cameras, gaming consoles, appliances, cell phones, tablets, Geek Squad services and more. Visit your Alexandria Best Buy now! 

Location details

3401 Richmond Hwy, Alexandria, VA, 22305, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,402 reviews
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Dana Underwood's profile image
Dana Underwood 
7 years ago

Awful customer service. Classic bait and switch tactics. Cashier and floor associates with bad attitudes. 

Thais Austin's profile image
Thais Austin 
8 years ago

Went to Best Buy to shop for a lap top and a refrigerator. No employees offered to assist me so I left. 

Peppie Love Joy's profile image
Peppie Love Joy 
8 years ago

Best Buy Potomac Yards is the worst and I've found that when you purchase from them using your debit or credit card it takes forever if you have to return!!! In my case I brought a Tablet for me & a Samsung Tablet for my grandblessing....after I purchased them...the following week they both went on sale so I went back for my price modify 6days ago!!!! They said 2to5business days....I found them at a lower price in there store....well 6days later no money has been put back on my card!!! I am livid and out of almost $80. Maybe... read more

Donna Douglas's profile image
Donna Douglas 
8 years ago

Awesome store and service....I inquired about an item that I wanted to purchase using my BestBuy credit card and the representative was able to tell me the rewards program that applies to my purchase 

Natalie Kindle's profile image
Natalie Kindle 
8 years ago

Went into the Best Buy today at 2:48 and asked for Nan the General Manager. To be informed by the Assistant Manager Emila that she was not in the store today as she was celebrating her 35th Anniversary. I told her that I needed speak to Nan about a situation regarding the NES and that Nan was making right. Having been given false information from and employee on 17 December that had me at the store in the major D.C. Ice Storm on 18 Dec 2016. Today Emila told me I was not the only "Black Person that wanted the Nintendo NES". ... read more

Brittany Zeke Merriweather's profile image
Brittany Zeke Merriweather 
8 years ago
rjoachim's profile image
13 years ago

Checking out lines are often vacant and it's hard to find good customer service. 

Contributor's profile image
Contributor 
16 years ago

A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers. – In Short Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house ins... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,402 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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