Best Buy

Joseph Laurier Lavertu 

on Facebook

4 years ago

This store told me I could buy a display model I live an hour away they told me to come back on the out of stock date just get there when they open , I can back twice to verify I could do this as I work close by , so on my day off I drove out to this store where of course the story changed and they refused to sell me an item that no Best Buy stocks or has, I’m sure one of the employees wants it for themselves, after talking to three managers and wasting my day of I would not recommended this store ever. 

Mitch Sv 

on Facebook

4 years ago

I will never buy another item from Best Buy. Every interaction I have had with them was bad. I bought a Chromebook that I purchased 12/19 with a years warranty in. It would not turn on. That was on June 27. On July 16, they called and told me the Motherboard was gone and other parts. The cost to repair was $400. I told them no, I had a warranty that said repair or replace.If the motherboard goes on a 6 month old computer, it should be replaced. The status today 8/3 says repair is still in progress. This is ridiculous and you... read more

Chip Sockwell 

on Facebook

5 years ago

I paid for an large purchase online and opted to pick it up. I arrived on time but the lazy store henchmen refused to give me the thing I already paid for. It was sitting right there. "The store is closed sir." It wasn't 6pm yet and they were still checking people out in the store. I already paid, they just had to hand it to me. What poor attitude. Truly awful service. Will never return. Off to amazon. Dopes. 

Joanne Marks 

on Facebook

5 years ago

Start by firing your GM Phil & the rest of the racist sexist unbelievably rude and disrespectful poor excuses for males that work there. I saw them allow one of my employees (there on an errand for me) to be verbally abused, cursed at and belittled by another male customer then refused to help her when she defended herself against that same harassing customer. In fact, I heard one of the employees say to her "we are not taking your sh** ". And the other customer opened his disgusting mouth when she had to ask the two male em... read more

Kenneth Kaniff 

on Facebook

5 years ago

My wife and I purchased a full kitchen of appliances from Bestbuy, and scheduled delivery for today. The delivery guy arrives with our Samsung refrigerator and immediately displayed an attitude. He complained about how narrow the front entrance of our home was and didn't take the time to speak with us about options. He was argumentative and very standoffish. When I asked for his name, he wouldn't give it to me. I even asked his colleague for a name, neither would give it to me. So I grabbed my camera and snapped a photo. We ... read more

Alonzo Crowder 

on Facebook

6 years ago

Dont pre order cell phones there!!!Went to Best Buy and pre-ordered the Samsung Galaxy S10+....Still waiting for it to be fullfilled, 5 days later. I was EMAILED, they're out of stock (day of release) and its BACKORDERED. Really Best Buy? I should have just gone to the AT&T store, what a waste of time!! 

Patricia Cronenberg 

on Facebook

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6 years ago

The customer service is wonderful at Best Buy.