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Best Buy

4.2

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

925 Paterson Plank Rd, Secaucus, NJ, 07094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.25,604 reviews
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Juan Carlos's profile image
Juan Carlos 
8 years ago
Narayan Escolin's profile image
Narayan Escolin 
8 years ago

No one picks up the phone. I've been trying to reach this location for almost 2 hours. I tried calling them directly, I tried having a rep at 1-888-237-8289 connect me multiple times and it just puts me on hold. Would give 0 stars if I could. 

Catherine Mirasol's profile image
Catherine Mirasol 
8 years ago

Not only were they able to fix my iPhone, the staff overall was really friendly and helpful! 

Marie Perna's profile image
Marie Perna 
8 years ago
Christina Nastos's profile image
Christina Nastos 
8 years ago

geek squad helped with getting my laptop wiped and reset which is amazing 😉 

Jorge Cubillos's profile image
Jorge Cubillos 
8 years ago

I bought some things 1 of them was a CD. Upon opening I noticed it was cracked I went inside explained I just bought it i got a wireless receipt transaction upon giving them my phone so they can see they must of used magnifying glass to check it they were not so kind in the returning transaction as they are in the purchasing 1 

Sergia Castillo's profile image
Sergia Castillo 
8 years ago

They are horrible!!!! I bought a pair of Beats Studio headphones for my daughter and after charging them, they sounded bad... lots of static.. came to return or exchange them for new ones... they said No.. I have to go to Apple and return them to the manufacturer... really??? Why shop here???? I should of Just ordered them at Apple!! Super horrible customer service!!! 

Mainak Mallik's profile image
Mainak Mallik 
8 years ago
George Rosko's profile image
George Rosko 
8 years ago

Tell me how I'm supposed to comparison shop for a computer when there are minimal, general specs on the display models? I'm at the mercy of one of your potato heads misleading me. Not playing. I was here with CASH to buy two computers. Good-Bye. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.2 star rating with 5,604 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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