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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

1515 Orchard Crossing, Benton Harbor, MI, 49022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,706 reviews
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Justin Hulsebos's profile image
Justin Hulsebos 
7 years ago

Some crazy customer service where employees are more concerned about their shift ending and passing you off onto another clueless employee, and you have to start over. What the frick?! I sincerely hope this gets responded to. Feel free to contact me directly � but I bet you don't � 

David Sutliff's profile image
David Sutliff 
7 years ago

Never buy from Best Buy Benton Harbor. Stupid people, they can't find product, can't schedule delivery, and NO ONE answers the phone after they have your money. Totally screwed up. Horrible service reps. Shop here and then buy from a reputable dealer. but NEVER BUY from Best Buy Benton Harbor. they should have negative stars for this place as one star is way too much. 

Audra Pounders's profile image
Audra Pounders 
8 years ago

Worst customer service ON THE PLANET!!! I cannot explain the bullshit I have gone through for the past FOUR MONTHS after buying my husband an autostart for CHRISTMAS!!! TERRIBLE! AWFUL! HORROBLE!! NEVER EVER SHOP HERE! 

Cindy Smith's profile image
Cindy Smith 
8 years ago

Was alot of helpful people to help me fine what I was looking for 

Leiram Windmon's profile image
Leiram Windmon 
8 years ago

Went to Best Buy in Benton Harbor today. I needed to replace my phone. I couldn't stand around forever. We had 3 employees walk past us and not one even asked to help as we were looking at phones. The sad part is that their were only a few people in the store yet no one assisted us. We won't be going there again! 

Johnny Isaacs's profile image
Johnny Isaacs 
8 years ago
Regina L. Strother's profile image
Regina L. Strother 
8 years ago
Jackie McElroy's profile image
Jackie McElroy 
8 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 1,706 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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