Best Buy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

1515 Orchard Crossing, Benton Harbor, MI, 49022, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,706 reviews
Select a rating
Rosanne Bittner's profile image
Rosanne Bittner 
recommend  Recommended
4 years ago

Very helpful with questions about how a product might fit my needs. 

Amie Kennedy-Methner's profile image
Amie Kennedy-Methner 
5 years ago

Made an appointment online to get phone screen replaced and were refused when wet drove 2 hours to get there. Oddly I looked Online to schedule some where else after and they appeared to have another appointment available, not! 

Regina Moore's profile image
Regina Moore 
recommend  Recommended
6 years ago

I love Benton Harbor Mi Best Buy. They have friendly and very knowledgeable employees. I'm trying to eliminate my dependence from cable TV and they have been very helpful. Thank you guys for a job well done! 

Lou Ann Schafer's profile image
Lou Ann Schafer 
6 years ago

Your online ordering system is terrible. Never asks you to confirm who is picking up so then you have to wait until order is ready before you can make a change. Call the store - rings and rings. Finally 25 rings later someone picks up to tell me to call a 1888 number. Last order I will do with BB. 

Carol Yancey's profile image
Carol Yancey 
recommend  Recommended
6 years ago

every thing in the srore is cheap 

Brett Williamson's profile image
Brett Williamson 
7 years ago

This store is an absolute joke. Went in to purchase a phone. Came out with nothing. Tried to contact a manager. Couldn't get anyone to pickup phone. Called corporate and they recommended going back to store. So yeah that's not gonna happen. I guess I will purchase my new $900+ S9 unlocked from Amazon. Best buy has lost another loyal customer. It's gonna be. To the point one day where you will be like Kmart, sears and other big box stores. OUT OF BUSINESS 

Alex Bareham's profile image
Alex Bareham 
7 years ago

I just came from there an hour ago and was about to spend 120$ on video games. The chick walking around in the video game section walks up huffing and puffing shaking her head upset that I looked at a stack of video games and didn’t neatly put them back how they were stacked. I said to her oh sorry I’m not done looking at those yet and picked them up and she had the audacity to say some something under her breath as she walked away. So ridiculous I will never go to Best Buy ever again. 

Thomas Balke's profile image
Thomas Balke 
7 years ago
Isabella Vaz's profile image
Isabella Vaz 
7 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 1,706 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com