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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

15854 South La Grange Road, Orland Park, IL, 60462, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,523 reviews
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Bruce Spielbauer's profile image
Bruce Spielbauer 
5 years ago

Close the Orland Park store. 

Brad Bohlen's profile image
Brad Bohlen 
5 years ago

If I could give zero stars I would. What an awful experience with this store. I purchased a 55" Sony TV yesterday. Upon coming home and taking the TV out from the box, I realized there was a massive crack in the bottom of the tv. I immediately called the location in which they closed in 30 minutes. I was on hold until they closed and no one picked up. I returned it the next day for an exchange and they could not tell if the damage occurred at the location so they could not refund me and now I am stuck with a cracked tv and $... read more

Madison Cruz's profile image
Madison Cruz 
5 years ago

Don’t go here. They will just rip you off. Managers suck and are absolutely useless duck holes on a power trip 

Jeff Bohlen's profile image
Jeff Bohlen 
5 years ago

Would not replace a broken tv out of the box 

Lee Moarn's profile image
Lee Moarn 
recommend  Recommended
5 years ago

smart group Geek Squad and pleasant people 

Jim Kapustiak's profile image
Jim Kapustiak 
5 years ago

This place sucks. Bought a TV, HDMI inputs stopped working. Geek Squad is going to be making a third trip to my house to try to fix this piece of crap. wont let me exchange or upgrade. Nothing better to do with my Saturdays off except to wait for Best Buy to show up again. Done with this place forever. 

Claudia Losiniecki Green's profile image
Claudia Losiniecki Green 
recommend  Recommended
5 years ago

salespeople know their products. Geek squad is great. However, trying to get the store on the phone is almost impossible. 

Sherri Pedersen's profile image
Sherri Pedersen 
6 years ago

I was trying to return unopened headphones. my goodness how rude. I get it ,it was 3 months ago so they will not exchange or return. but they were just rude about it . no full sentences no eye contact no customer service. I have been shopping here for decades. NEVER AGAIN. LOST THIS CUSTOMER!!!!!! 

Michael T Coltrane's profile image
Michael T Coltrane 
6 years ago

I bought countless items from this store (appliances, TVs, sound bars, network gear, etc). I never had issue with any purchase until I bought an open box 65” OLED that had screen burn. The Geek Squad and store management worked with me to get the issue resolved. I’m thankful for the great customer service. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,523 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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