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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

7675 N Academy Blvd, Market At Chapel Hill, Colorado Springs, CO, 80920, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,956 reviews
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Marilyn N.'s profile image
Marilyn N. 
a year ago

I would like to thank Zae at the Best Buy Store on north Academy in Colorado Springs . Zae was so helpful and patient in assisting me with my purchase . He answered all of my questions and was very knowledgeable re my purchase. Thank you Zae I appreciated your help and kindness..  

Delores B.'s profile image
Delores B. 
4 years ago

Broke my phone screen while putting on a screen protector and defender otterbox case but refused to admit to it so that they didn't have to replace it 

Mary Ann Sullivan's profile image
Mary Ann Sullivan 
4 years ago

I appreciate in this time of the pandemic to have to make an appt but when the store phone keeps hanging up on you for a full day......I won't be dealing with buying anything at Best Buy again. Even tried their live chat and it wouldn't work due to increased volume...for a whole day?? Worst customer service that I have ever experienced when trying to make a purchase!!!! Definitely not a store that wants me to spend my money at it! 

Shaun Kavanaugh's profile image
Shaun Kavanaugh 
4 years ago

I have purchased two washers, two dryers, dish washer, two refrigerators, microwave, and two laptops over the past 8 years but no more. The store in Colorado Springs is still restricted to sales traffic. I needed a new computer and traveled to go shopping. I was told that first I didn't have an appointment but I ould just tell them what I wanted and they'l get it.. Nonsense...all the other stores are open. I will not be back...thank goodness for Amazon 

Babie Ingalls's profile image
Babie Ingalls 
5 years ago

highly recommended absolutely 

Terry Swarbrick's profile image
Terry Swarbrick 
5 years ago

I purchased a 2-year Geek Squad protection plan for my laptop but Best Buy only honored one year of the plan. I paid for two years and only got one. I have the email confirmation and receipt but have only gotten the run-around from customer support (India or Philippines) and the in-store manager, Manny. I used to love Best Buy, but I no longer trust this retailer. Best Buy has proven its thieving business practices and untrustworthiness. 

Pedro Tirado's profile image
Pedro Tirado 
5 years ago

Very friendly, helpful and knowledgeable staff.... even got immediate help with a computer from the Geek Squad! 

Amanda Alexander's profile image
Amanda Alexander 
5 years ago

NEVER buy from these thieves!!! Go Amazon! Better return policy! 

Merrie MacDowell's profile image
Merrie MacDowell 
6 years ago

I normally enjoy purchasing products from Best Buy. We recently bought a washer & drier from them and all was well except for the delivery. The company they use for deliveries in Colorado Springs does not believe in arriving in the 4 hour window that is scheduled. Be warned that this could happen (twice for us) and they are obnoxious about it! They act like it's the customers fault if you can't take delivery at whatever time they decide to arrive. Very frustrating and unprofessional! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 2,956 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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