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Best Buy

3.9

About this business

Message from Best Buy 

Location details

4195 Phoenix Ave, Fort Smith, AR, 72903, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.92,440 reviews
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Betty J Taylor's profile image
Betty J Taylor 
8 years ago
Evelyn Carr Piechocki's profile image
Evelyn Carr Piechocki 
8 years ago

Horrible customer service. I was told two different things. I guess Best Buy has two many customers they don't need me. Mr David and Chris I will no longer support your store or any Best Buy store. I hope everyone who reads this will think twice before they enter your store. 

Amanda Zakari's profile image
Amanda Zakari 
8 years ago

OMG! I was there about a hour ago, looking at a washer, I wanted to speak with a sales associate, one associate was helping a customer and another associate was standing there. The associate standing there was making rude comments to the customer the other associate was helping. When I heard him tell her "we're not the geek squad and can't just jump in our car and bring it to you" I decided Sears really wasn't that far of a drive. 

Hayla May's profile image
Hayla May 
8 years ago
Courtney Renea Brandon's profile image
Courtney Renea Brandon 
8 years ago

Absolutely horrible customer service we got a new TV from you guys remote control broke within a week I called they said don't worry about it just bring it in at your convenience and we will exchange the TV and get one with a working remote so I waited till I had a ride to do so to only be told oh sorry it's passed your 15 day return policy! The TV was ordered online and took almost 2 weeks to come in as it was so it was passed the return policy the day received it. People were rushing very off putting won't be doing busines... read more

Chris Gray's profile image
Chris Gray 
8 years ago

Fantastic store and staff!! I would recommend this location to anyone. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.9 star rating with 2,440 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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