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Best Buy

3.9

About this business

Message from Best Buy 

Location details

4195 Phoenix Ave, Fort Smith, AR, 72903, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.92,415 reviews
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Cindy Leonard's profile image
Cindy Leonard 
4 years ago

I have been waiting to receive notification that my online pick up order is ready and nothing! They have the item in stock. Never will purchase from this company again. 

Dillon Ware's profile image
Dillon Ware 
4 years ago

This Best Buy is allowing Employees to buy up all of the New RTX GPUs for Scalping purposes. Some low life trash tier human named Kevin. 

Brandy Curtis's profile image
Brandy Curtis 
4 years ago

We waited 45 minutes for help in the store. Not one person asked us if we needed anything. The store wasn’t even busy. When I spoke with the manager she said sorry but I got everybody tied up on something else. The manager didn’t offer to help us and all she was doing was mask patrol. I will not be back to the Fort Smith store. 

Megean Smith's profile image
Megean Smith 
4 years ago

Ordered an item online for ($224), picked it up the same day, and then was charged for it again the next day!!!!!! After 2 hours on phone with Bank and best buy finally got it fixed. BUT, I just looked at my bank account again and guess what??? You idiots charged me again!!! Wtf is wrong with you people. 

Ken Hafferty's profile image
Ken Hafferty 
4 years ago

How do you guys stay in BUSINESS, I mean you dont have 90% of your Appliance's in stock when you go to your stores,Then you want to order it and have me come back to your store a week to 2 weeks later, to pick it up,wont ship it to my house ,with out CHARGING me a BIG SHIPPING fee.So I drive 80 miles one way to buy an over the range Microwave in Stainless steel, you dont have and I tried to call before hand but No one picks the phone up,all you can come up with is about 3 different Microwave in stock.so you have a BLACK Stai... read more

Amber King's profile image
Amber King 
5 years ago
Chris Feeny's profile image
Chris Feeny 
6 years ago

7 people waiting on 1 customer service rep! 

Jim Cox's profile image
Jim Cox 
6 years ago

Picked up some blank cds and left. Didn't interact with staff. Gave them money and left. 

Larry D. Clark's profile image
Larry D. Clark 
6 years ago

I won’t be returning. Bought my wife a player for Christmas. Turns out it didn’t have Blue Tooth. Tried to upgrade but was told last day for exchanges was 3 or 4 Days ago! After showing them I did not live in town they Refused to let me trade up! No more of my business will they see. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.9 star rating with 2,415 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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