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Best Buy

4.2

About this business

Message from Best Buy 

Location details

6700 W Kellogg Dr, Wichita, KS, 67209, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,802 reviews
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Anthony Gordon's profile image
Anthony Gordon 
recommend  Recommended
7 years ago

Went In there to return the product and the customer service gal was very friendly and nice but when I went looking around at Apple watches and fit bits, I had only seen one Apple Watch next to the AT&T phones, so I played with it for a minute and then looked at the Apple phones by the the phone kiosk and when I had turned to the kiosk the gal that was finishing with a customer looked straight at me and said “Apple watches?” That is awesome customer service when I barely look at one product and she knew exactly what I’m thin... read more

Roxanne Hickenbottom's profile image
Roxanne Hickenbottom 
7 years ago

Was buying a new computer and a gal named Whittney helped me figure out which was best for me and she was patient with me took me 1 hr. and lots of questions! 

Alicia Nichole Jefferson's profile image
Alicia Nichole Jefferson 
7 years ago

Called this location to try and get an estimate on trade ins, which they said they couldn't do over the phone, which is fine but the girl that I spoke with was unbelievably rude and snarky. She had absolutely no interest in assisting me, and continued to cut me off when I had additional questions to ask- she seemed as if she had better things to do than to answer my questions. I called a little after noon on 8/5. Hopefully management trains staff properly, will not be giving my business to this location. 

Lori Jane Hill-Moats's profile image
Lori Jane Hill-Moats 
8 years ago

Went to buy a printer. Walked thru the entire store. Not one person offered to help. Told girl at a register I needed help with a printer. Still no help. As I walked out, I told the "guard" at the door I needed help with a printer but couldn't find anyone. He didn't say a word. Wow. I will just order from Amazon. I didn't realize Best Buy was completely a help yourself store now. But I will let everyone know. Needing a TV soon--at least I know where NOT to buy. 

Autumn Pericolosi's profile image
Autumn Pericolosi 
8 years ago
Erika Glock's profile image
Erika Glock 
8 years ago

Bought my husbands Christmas gift today. They asked for my phone number while I was paying for it. Since every retailer nowdays asks for your phone number, I didn't think twice about it. Well, not even 4 hours after I purchased it, Best Buy was really nice and sent a confirmation email for my purchase. The only problem is that the email went to my HUSBANDS email account. So they already ruined the surprise. The sales clerk, full well knowing it was a gift, never mentioned one that I would get an email, nor did he verify the ... read more

Chris Stables's profile image
Chris Stables 
8 years ago

got in got and got what i needed and got out in 20min! 

Gail Riker Rivera's profile image
Gail Riker Rivera 
8 years ago

Bought maytag washer and dryer and pedestals, over $2000, took vacation day for delivery, evening before they called and need to reschedule delivery on just dryer, no room on truck, and deliver next day , but no room enough for both EITHER on Friday WTH !no more vacation days left, CANCELED ORDER, NO CHOICE......Home Depot Now has my business 

Michael Wray's profile image
Michael Wray 
8 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.2 star rating with 1,802 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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