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Best Buy

4.2

About this business

Message from Best Buy 

Location details

6700 W Kellogg Dr, Wichita, KS, 67209, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,802 reviews
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Travis Atwater's profile image
Travis Atwater 
recommend  Recommended
5 years ago

place was amazing and very knowledgeable 

Jessica Jones's profile image
Jessica Jones 
5 years ago

I purchased an open item laptop at a this location yesterday. When I got the laptop home I realized it was defective. The monitor would not turn on. I took the laptop back to a different location because that particular store had the same open item laptop. I simply wanted to exchange the defective laptop for a working model. The store refused and wanted me to pay a further $163.00 for the same item just to exchange it for a not defective one. I ended up having to get my money back. When I tried to contact the store I made th... read more

David Roberts's profile image
David Roberts 
5 years ago

I tried to return a new iPad Pro series 3 that turned out to be a total piece of junk within the 14 days. They refused to allow me to return the item and stick me with a bill for an item I will never use. I refuse to pay for any products or services that I am not happy with. Now they are as a result ruining my credit. I maybe forced to file a lawsuit against Best Buy as a result of this. 

Matthew Light's profile image
Matthew Light 
5 years ago

I went into Best Buy to purchase a phone for my son. I found the Galaxy A6 advertised for 199.99. TeeJay assisted me and said "this is the only phone that doesn't require activation to get this price". With that being said we proceeded to the check out line where he proceeded to check me out. The price came up as $250.00. He went to speak to the MOD and when he came back he stated that "the wrong label and advertisement was put on the phone by the store associates and I had to pay $250.00 for it". I asked to speak with the M... read more

Nate Smith's profile image
Nate Smith 
recommend  Recommended
6 years ago

Mobile department here went far out of their way to try and get my device upgraded, despite my network's great lengths to make it as big of a pain in the rear as possible - overall excellent customer service. 

Marva Fales's profile image
Marva Fales 
recommend  Recommended
6 years ago

im looking for a blk friday price on Samsung Galaxy s8. can you tell me your price and to be shipped. thank you. marva email falesmarva@yahoo.com 

Vicki Winchester's profile image
Vicki Winchester 
6 years ago

Shout out to TeeJay for his help fixing my phone. We went in just to look at phones. Told him about a problem I was having with my phone but that we couldn't buy a new one yet. . He did a little research and took a look at my phone for about a minute and fixed the problem. He didn't have to do anything. He could have said "I don't know" and that would have been it. But he took the time to help me. THANK YOU SO MUCH!!!!!! 

A.J. Luinstra's profile image
A.J. Luinstra 
6 years ago

I have tried to get the store manager to call me back regarding an issue but he will not call me! 

Wayne Robertson's profile image
Wayne Robertson 
6 years ago

Good Place, just needs to improve on Customer Service! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.2 star rating with 1,802 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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