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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

2311 Gallatin Pike N, Nashville, TN, 37115, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.03,187 reviews
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Chisa Woodward's profile image
Chisa Woodward 
recommend  Recommended
4 years ago

I needed a new phone because my phone won't work correctly and its a mess... All of my apps are half capable and posting seemed to be impossible on social media Maybe T-Mobile should look into that... I was helped by the most intelligent and understanding being named Lynn. Lynn deserves a raise and this store would not be the same without him. I wouldn't return if you fire him... Thank you so much for your time and patience. Chisa Isabella Woodward 

Chakita Chakita's profile image
Chakita Chakita 
4 years ago

Racist Employees At Best Buy Let me start off by saying that I’m a Black woman. Today, I went to Best Buy for help working out an issue with my cell phone. As I walked through the phone area, a White customer service agent, Becca, asked if I needed help. I said yes and told her my issue. She was super nice and helpful. Not long after I got there, another customer came and stood behind me in line. She was also White. About 10-15 mins into working through the issue with my phon... Continue Reading 

Tammy Luckett's profile image
Tammy Luckett 
recommend  Recommended
5 years ago

Had an issue and dealt with the General Manager, Jay and Warehouse Manager, Wendy. Both very nice and worked quickly to resolve. Highly recommend this location and team! 

David Kincaid's profile image
David Kincaid 
5 years ago

Rude employees at a checkpoint upon entering the store sternly asking “ what are you here for”. I am here to shop fools. Wanted to buy an expensive drone and accessories, about $2k worth. They told me it would be 25 minutes or so be fore anyone could unlock the case and hand me the product. Either you are open for business or you are not. The excuse was “all of our employees are furloughed” so why are you even open? I can walk into any store in the area and shop freely and get waited on no problem. Yall just need to lock the... read more

John Richard's profile image
John Richard 
5 years ago

Went to the store today to buy a few things I researched on the internet first... figured I would but locally instead of Amazon....well screw that...looks like Amazon will get my $759 order and I won't spend another dime at Best But. I came in wearing my mask...you can't get in without telling them what you are there for and who knows what other questions...I didn't stick around to find out ...what am I looking for today??? let me tell you, it isn't anything I can't get from Amazon... 

Ray Gray's profile image
Ray Gray 
5 years ago

No one was interested in helping me today. As I waited and waited for some assistance with the purchase of a $350 speaker, I looked on Amazon and found it for $100 cheaper. Their bad customer service was a blessing in disguise. I predict Amazon will be putting you out of business soon. And it’s well deserved. 

Jonna Lilly's profile image
Jonna Lilly 
5 years ago

While all the other shops around them are open for business Best Buy expects everyone to wait until next week to shop with them. Since I have no intentions of waiting until next week to get what I want they lose my money and my business. I absolutely do not recommend this business. 

Jane Kay's profile image
Jane Kay 
5 years ago

While stores all over even banks are closing (even my doctors office at Centenial for 3 weeks!) this low down company is still open. Guess they want to infect the few good employees that have been there for years. Trump just said avoid public places 15 days. Guess Best Buy may comply but probably won't pay few good employees I've seen and been waited on by last so few good ones will leave. They sure have gone down the drain. Hello Amazon goodbye Best Buy whose employees may as well be toilet paper!!! 

Tracy Brown's profile image
Tracy Brown 
5 years ago

they ruined my Christmas present for my granddaughter. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 3,187 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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