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Best Buy

4.0

About this business

Location details

178 THF Blvd, Chesterfield, MO, 63005, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,893 reviews
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Gail Goldstein Needles's profile image
Gail Goldstein Needles 
7 years ago

Still trying to get the HP discount of $16.45 for recycling an old printer. 1 visit to the store. 5 calls to store or corporate. 3 calls to PayPal. Good thing I’m retired 

Marc Beauchamp's profile image
Marc Beauchamp 
7 years ago

went in to buy a Samsung Tablet. the in store display tag stated $139.00. when I went to pay it rang up as $179.00. the employees stated the old tag must have been left by mistake and they refused to honor the price they had on their display. now I cannot even get the store manager to call me back. very poor business practice, will never set foot in that store again 

Satheesh Kumar's profile image
Satheesh Kumar 
8 years ago

Very worst service. i was visited this shop to get new postpaid connection with phone. They got my details and asked to wait for 10 mins but i had waited nearly an hour but no one responded to my queries. 

Lisa M Gates's profile image
Lisa M Gates 
8 years ago
Mary Nguyen's profile image
Mary Nguyen 
8 years ago
Marti Barker Maurer's profile image
Marti Barker Maurer 
8 years ago
Gerard Cahill's profile image
Gerard Cahill 
8 years ago

This store is incredibly dishonest and the management should be tarred and feathered! They put up signs around the store telling customers to take 40% off the second item! When you get to checkout they go back and take the sign down and tell customers that the deal is over and you're trying to screw them! Buyers beware! Find out why Best Buy will be out of business by Q3 of 2018! They are crooks trying to beat Amazon with less than honorable business practices. Once a good company, now a slimy excuse of a has been! Go try an... read more

Phillip Pham's profile image
Phillip Pham 
8 years ago
Sallie Ash's profile image
Sallie Ash 
8 years ago

Worst customer service I have ever received. Due to errors by geek squad and employees at Best Buy, they will not honor a discount we were supposed to receive on a new TV. Will not be shopping here again. Completely incompetent customer service rep on the phone could not help, either..... 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 1,893 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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