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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

178 THF Blvd, Chesterfield, MO, 63005, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,688 reviews
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Mary Fehrmann's profile image
Mary Fehrmann 
4 years ago

Tell the Dyke looking lady in the back that I don't work for you and I would never spend any money in your store so trying to educate me on mask rules is completely pointless and while it's a recommendation in St Louis county it is not a requirement or a law so maybe she should educate herself. and stop lying to people. and the other worker back there? could you tell her that roadie/instacart and any other drivers are not your employees and it's not our job to find products in your storage room because your workers are lazy?... read more

Melissa Weis Hickenbotham's profile image
Melissa Weis Hickenbotham 
5 years ago

Worst customer service ever!!! No one calls you back... waits for geek squad are so long even with an appointment and staff has no idea what they’re talking about. Will never shop here again 

Sharon Mcalpin's profile image
Sharon Mcalpin 
recommend  Recommended
5 years ago

I prefer the the outlet better prices are cheaper and people alittle nicer I like grace I call her gracie 

Kat Duffy Marsh's profile image
Kat Duffy Marsh 
6 years ago

Best Buy needs to completely revamp the Geek Squad check-in system. I had a horrible experience at the store today when trying to get the screen fixed on my S9+ today. I lost all confidence in them. Save yourself the heartache and go somewhere else. 

Traci Hoffner Dinwiddie's profile image
Traci Hoffner Dinwiddie 
recommend  Recommended
6 years ago

Nothing but great experiences with Best Buy in Chesterfield MO 

Nichole Fowler's profile image
Nichole Fowler 
6 years ago

Knowing these people personally I know that they would NEVER scam someone. @BestBuy is known for screwing customers over and here is an example as to how poor their customer service is and how they don’t care about their customers! Be careful if you shop here https://www.facebook.com/100000510294629/posts/2499920983368220/ 

Danielle Falkenberry's profile image
Danielle Falkenberry 
6 years ago

Won’t give a gentleman back his money for an iPad that Best Buy sold them! 

Samantha Williams's profile image
Samantha Williams 
6 years ago

The screw customers out of money and call them liars when it’s Best Buy’s fault not the customers 

Brittany Nicole's profile image
Brittany Nicole 
6 years ago

I would appreciate anyones time to read or share my story below. I do not want to see this happen to anyone... I know its long but cray. I removed the names because I do not want to burn anyone. I recently did an online order for an iPad and picked it up in store on 1/5/19....Continue Reading 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 1,688 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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