Best Buy

Nikas A. 

on Citysearch

13 years ago

Horrible customer service. Sales people started constantly harassing me from the moment I arrived at the store. Its very awkward to look at products when all these sales people eye like I am going to snitch something in my pocket. I took a set of earphones and said Hi! the guy replied "wussup?" in an unwelcome tone of voice, later throwing the product at me during checkout. I would take my business to amazon if they don't like me. unprofessional and rude(experience in wed may 30th 2012 @ 8.15 PM) 

Tim H. 

on Citysearch

13 years ago

Bad Customer Service – I recently bought a TV from Best Buy and just opened it up and turned it on. The screen was all screwed up and it was not dropped or damaged by me. I tried to exchange it for the same model and they refused. I spoke with Richard who is one of the managers at the Roseville, MN location and he said that not all customers leave happy. I guess this is their new motto. Hopefully, this location will close soon. 

Kmoeiri 

on Citysearch

14 years ago

Worst Customer Service EVER!!!! – these people need to learn customer service and how to use their brains! The customer service was terrible 

stretch olson 

on Citysearch

14 years ago

Deceptive Sales – Have shopped there before with no problem in the past, but had a bad experience recently buying a laptop. Salesperson used deceptive, high pressure sales to try and sell me add-ons I did not need. If you shop there, no what you want and be very skeptical about anything the salesperson tells you. 

glharm 

on Citysearch

17 years ago

Great customer service – I stopped in and knew nothing about digital cameras. The greeter led me directly to the camera dept. and I was helped by a gentlemen named Andrew. He was the nicest man and did everything he could to help me with my buying decision. He spent a lot of time showing me the different cameras and asked a lot of questions so he could direct me to which camera I was needing. He was honest in leading me to the right camera and I'm 100% satisfied with the camera and the service. Thank you for your help!!! 

screwedbybestbuy 

on Citysearch

18 years ago

Worst Customer Service Experience of My Life – This store sold me an empty box and refused to give me a new one when I brought it back they accused me of attempting to defraud the store. I purchased headphones the day before Easter. After opening the box on Easter morning, I found it empty. I called the store and it was closed as was customer serve at 1-888-bestbuy. I returned to bestbuy the next weekend and told them what happened. The first thing the employee says is "you waited a week?, if it was me I would be calling eve... read more

sarah1080 

on Citysearch

18 years ago

baaaaaad service – Rude customer service. Never go back. Some of workers were playing games and never payed attetion for customers. 

Contributor 

on Citysearch

18 years ago

A virtual mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers. – In Short Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house ins... read more