Best Buy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

3.9

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

5850B University Dr NW, Unversity Plaza Shopping Ctr, Huntsville, AL, 35806, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.94,801 reviews
Select a rating
Rachael Nichole Rudock's profile image
Rachael Nichole Rudock 
9 years ago

I walk in and one associate asked if I needed help, at the time I didn't because I thought I knew where to find what I needed, couldn't find it. I walked around and around, no one asked if I needed help again, so I asked for help and the lady they sent me to basically just showed me the location they would be but really didn't help me find what I needed. So I left. Awful customer service! 

Rebecca Huff's profile image
Rebecca Huff 
9 years ago

No Stars! The manager and store associates are rude and not very helpful! Just tried to return some merchandise and had a receipt the merchandise was unopened! This store would not take it back cause it was passed 15 days! Who cares how long it has been if you have the Receipt! 

June Dixon Walker's profile image
June Dixon Walker 
10 years ago
Cheryl Johnson's profile image
Cheryl Johnson 
10 years ago

I bought a HP Envy m60 Laptop In May. I sent it into the Geek Squad for repair under the extended warranty I bought. Geek squad declined to repair,m instead replacing with same or similar. I went to the store and found another HP Envy m6 but it had a different SKU. Otherwise the same computer, same HP model, same case, same screen, I5 processor, same memory and same hard drive. The current price is the same as the price when I bought the computer, but they would not exchange they would only give me $172 less than I bought it... read more

Melissa Manley Gaither's profile image
Melissa Manley Gaither 
10 years ago

I will not be shopping at you store for Christmas or any other day anymore, I purchased a Amana washing machine from you in September of 2014, and 2 months later it won't work, I have had it 2 months and you tell me that I cannot return it to the store for an exchange because I have had it for over 15 days. This is not right and I am very disappointed in your company, our family loves shopping there but this is not how business in done. 

Ëłïjäh Wäťťš's profile image
Ëłïjäh Wäťťš 
11 years ago
Mahayla Ciara Havis's profile image
Mahayla Ciara Havis 
11 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.9 star rating with 4,801 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com