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Best Buy
- Electronics
- West Des Moines, IA
About this business
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more
Location details
4100 University Ave, Ste 240, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Being 45 mins late on a release date is pretty low. �
Got the old bait and switch with my preorder Samsung Note8 phone...told me on 9-4-17 with my trade-in I would be able to lease my phone for the same price...so I waited until 9-15-17 to get my Note8 and WHAM double the monthly payment...so I've now WASTED 2 TRIPS AND HOURS out of my life and still don't have a new phone. Manager not willing to do anything even though we've been loyal customers for years...VERY DISAPPOINTED. And I wanted to get a new phone on 9-4-17 and the sale guy talked me out of it since it was the same p... read more
I am being charged for a item I never received and all I recieve is a recorded site. What happen to people talking?
Been calling for 2 hours. Can't get anyone to answer the phone. No direct line to customer service. Recorded message the pride themselves on customer service lol...
I had a return and it went smoothly, I had receipt, so didn't expect less. I was surprised no one offered to help when I was trying to find a few things though, most customer service reps were talking to each other behind counters in every department. I am used to barely walking thru without 20 offers of help.
Efficient and professional service during a busy time!
Big thank you to WDSM University Best Buy and Kile for the AWESOME customer service. We appreciate the prompt/no hassle service on the TV exchange.
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4 star rating with 2,798 reviews.
When is Best Buy open?
Best Buy is open now. It will close at 9:00 p.m.
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