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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

4100 University Ave, Ste 240, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.02,794 reviews
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Beth Ann's profile image
Beth Ann 
4 years ago

I purchased a suite of Samsung kitchen appliances. The pandemic struck before they were installed. On June 2nd I followed up about my ucoming installation because I am EXTREMELY HIGH RISK and have a surgery quickly approaching. I asked that precautions be taken on June 4. On that day my stove was installed. I was told my dishwasher couldn't be installed because a pipe needed to be cut. I was asked to order the tool and fitting which I did. He shut off the hot water to my I kitchen sink. I had the items he requested the next ... read more

Natalie Findley Near's profile image
Natalie Findley Near 
5 years ago

Called ahead and they suggested I needed a certain part for my TV. It cost me 65 bucks. It ended up not being what I needed (which is fine) but when I called to see how I return it was told I can’t return it until they allow customers in the store. Well that’s convenient. We can figure out a way to sell It though... 

Nathan McDonald's profile image
Nathan McDonald 
5 years ago

went in here to get a new gaming headset and games and all i could hear was what seemed to be like the warhouse manager and her assistant talking about selling adderall, weed and cocaine to her other employees.. told the manager (molly i believe her name was) about it and she smiled and said she would deal with it.. never taking my family or children here again!!!! still interested in your prices on cocaine tho!😎 

Carolyn Lentz Berndt's profile image
Carolyn Lentz Berndt 
5 years ago

I purchased a JBL FLIP 4. I took it back today as it quit after 2 weeks and I just picked it up from my grandson out of State. The girl behind the counter was going to replace it but the jerk rude manager would not. Because I purchased in November and didn't gift it till Christmas, I had it too long to return. Doesn't matter the product only worked 2 weeks. I will never buy anything from Best Buy again. you can't determine when something is going to break. Got home and they were supposed to give me the information to return ... read more

Jean E. Perkins's profile image
Jean E. Perkins 
5 years ago

Have some way to look up orders. Placed on Wednesday for pickup today--after 12 and still not ready. 

Phil Johnson's profile image
Phil Johnson 
recommend  Recommended
6 years ago

This place is horrible. I hate coming here. I placed an order to be picked up and they can’t find it. Very unorganized and a complete waste of time coming here. 

Debby Lingelbach's profile image
Debby Lingelbach 
6 years ago
Tom Moreland's profile image
Tom Moreland 
6 years ago
Andy Haynes's profile image
Andy Haynes 
recommend  Recommended
6 years ago

Shoutout to the Best Buy on University Avenue- helped me swap a bad screen protector for a new one and were even kind enough to put it on for me. Top notch customer service. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 2,794 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 10:00 a.m. 

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