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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

2541 Crossroads Blvd, Waterloo, IA, 50702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,843 reviews
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Sarah Foster's profile image
Sarah Foster 
5 years ago

We just had the best customer experience buying a new cell phone! Yasemine & Mike went above & beyond to help us! They were truly amazing & we're so thankful for all their help. 

Ryan West's profile image
Ryan West 
5 years ago

Best experience ever when buying appliances! Carson, manager, and Veronica, salesperson, were phenomenal! After trips to other places, we were discouraged, but Veronica LISTENED and tailored the appliances to our needs. Carson helped us work through the deals and was awesome through the process. Strong work, Best Buy! 

Douglas Bast's profile image
Douglas Bast 
6 years ago

be honest give good service 

Zach Gardner's profile image
Zach Gardner 
6 years ago

Appliance installs are contracted out to shoddy installer's. Caused damaged to our countertops and plumbing. Unprofessional sexist comments to my girlfriend. They still use the same installer John Woods from Redwood Construction. 

Rick Jones-olszowka's profile image
Rick Jones-olszowka 
6 years ago

hire someone to answer the phones. you would have sold a remote start system if I could have talked to a human. 

Andy Cleland's profile image
Andy Cleland 
6 years ago

Dont ever buy anything from this store I purchased a Samsung note 9 from here. Had antenna issues less then 30 days after buying. With in stores warranty. They did nothing. Gave me new sim card. Didn't fix the problem. On 5th time guy gives me Samsung number. Contact samsung. Samsung admitts that there is antenna problem and told me to take my phone back to this location to get fixed or a new phone. And the store says we can't do anything for you. Pretty bad customer service on both ends. I will never buy anything from best ... read more

Joe M Garcia's profile image
Joe M Garcia 
6 years ago

How are you in business anymore? Needed a remote start replacement fob, walked in the greeter radioed to someone and pointed me towards the auto department. Seven employees walked by without even an acknowledgement. After waiting 15 minutes we left. Sad because along with the fob we were planning on buying a new dryer as well. 

Dain Sires's profile image
Dain Sires 
7 years ago

Did Timothy McVeigh buy a flatscreen recently from you because ur bathroom was BLOWN UP!!! 

Travis Kuecker's profile image
Travis Kuecker 
7 years ago

Why do so many of your employees smoke right outside the main entrance at the front of the store? Looks horrible and I can’t imagine why a business would want all the customers to see that.....don’t they have a place to take smoke breaks somewhere other than where everyone walks by? I think it looks horrible and makes the store look bad!!! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 1,843 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open on Monday at 9:00 a.m. 

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