This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Best Buy
- Electronics Repair
- Waterloo, IA
About this business
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more
Location details
2541 Crossroads Blvd, Waterloo, IA, 50702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They can’t even a good phone system. Want to always on computer systems phone. This is not customer service. And when go inside no one is around to ask questions.
Drove an hour and a half to pick up my tv.. they wouldn’t let me since my kid was in the car. It was perfectly safe and wasn’t on them to decide if it was or wasn’t. The tv was paid for and I don’t care about their moral beliefs. This is yet another Best Buy that needs to shut down. Absolutely horrible customer service and terrible management. Take your business elsewhere !
Did curbside pick up and that was great BUT after we opened the box at home, we found dents all over the mini fridge. I have tried to contact the store 4 times and have been on hold over a half an hour each time.
Absolutely terrible phone experience. Called four times throughout the day and was on hold for more than 15 minutes each time. No one ever answered. Does no one work there?
Terrible experience with the door nazis. Violated the ADA for refusing to assist me if I did not wear a mask even after informing them of a medical condition that hinders me from wearing one. Guess I’ll be turning you in for violating the Americans with Disabilities Act. See you in the news!
This BestBuy is unfortunately the only electronics store in the area, They do not answer their phones at all anymore, it seems, and it's difficult to get answers from most of the staff in store. I do wish they were better but they just aren't. In some ways, it may be better just to drive up to Micro Center in the twin cities for computer parts.
I walked in and they told me I had to wear a mask I said I am not from here I am from Texas and Iowa Does not have a mask policy in order and I argued with them I said under freedom of speech and freedom rights I am not going to wear mask and I do not have to wear a mask and they said yes you did and yes you do it’s company policy I said that doesn’t matter the governor has not made it mandatory and I argued with the manager and then another manager came along and they threatened to kick me out so I left and I said you have ... read more
You close at 6. Have to hurry to get there. Bought a $1000 computer doesn’t start after 3 weeks. Your return policy is 2 weeks. Might as well bought it from Wal-Mart. And your telling people with breathing issues to wear a mask. But we can call some number if we don’t want to wear a mask. Can’t wait till you go bankrupt.
Recommendedwent to the store today to find out they were closed to the public due to Covid-19. needed a memory card for my new camera. they are offering curbside shopping. told Edward what I needed and he got me what I needed, on sale even!! thank you for wonderful customer service!!
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4 star rating with 1,844 reviews.
When is Best Buy open?
Best Buy is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com