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Complete Automotive Repair & Service Center. Located in Springfield, Missouri. Family Owned and Operated since 1996. ASE Certified technicians and a nationwide parts & labor warranty.
2040 S Campbell Ave, Springfield, MO, 65807, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Fair prices, honest diagnosis, and professional work!
Great experience today getting an over due alignment. They explained everything. Highly recommend.
Business response:
Thanks Jane. We appreciate the business.
Very disappointed today! We had gotten two estimates on a door window repair! When they got into the job, they said it could not be done as quoted! Their explanation did not make sense. They then changed their estimates and how they would need to do the repairs! Neither made sense! When I suggested a solution, they said it should not be done that way! We then told them to just put it back as was, no repair! When we came to get the car, they had done what I suggested (which they said would not work)! Three hours wasted!
Business response:
Hello Mr. Carlson, this is Tyler, The one whom you have done business with with for the last 10+ years. I am sorry you are upset. I would like to explain our point of view of this whole situation. You spoke with my mother about having us “put up” your vehicles window as you had it taped up. However, you didn’t want to “fix or repair” the window correctly and you wanted it secured/rigged some type of way. My mother said sure we can do that and she spoke with Kevin about it and he said it should be about $100.00. So you come i... read more
One of my friends referred me to them. I needed my transmission fluid changed and an oil change. Tyler, Kevin and Terry were all really nice. Explained everything to me. Did not cost me an arm and a leg which was nice. Will definitely be taking my car back for future maintenance.
I was very pleased with the work they performed on my daughter’s car. They were very professional and super nice. I would recommend the shop for good service but on the same hand I was displeased with the fact that they wouldn’t use the new non reman part that I purchased. They would only use one that they purchased which was a reman for about 50 dollars more.
straight shooters. They explained to me what I actually needed
I have had several experiences with Best Automotive. They take care of what I need. They listen to my uneducated car language I attempt to use and always make me feel safe in my car! I don’t feel I’m being overcharged, and the guys are always so nice.
Best place in town. They treat you like family and always look out for your best interests. would recommend this place over and over again!
Great Honest Folks! Thanks for helping me out!
Best Automotive has a 4.5 star rating with 224 reviews.
Best Automotive is closed now. It will open at 8:00 a.m.
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