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Berthod Motors
- Car Dealers
- Glenwood Springs, AK
About this business
Berthod Motors is proud to provide our Carbondale, Aspen, Basalt, Rifle, Vail, and Glenwood Springs customers great deals on new and pre-owned Chrysler, Dodge, Jeep and Ram cars, trucks and SUVs. At Berthod Motors not only do we carry a full line of used Chrysler, Dodge, Jeep and Ram vehicles, we also carry used vehicles from top manufacturers like Chevrolet, Ford, Toyota and many others. Ask one of our friendly and knowledgeable sales associates to help you look through our extensive inventory. We know they will be able to ... read more
Location details
400 27th St, Glenwood Springs, AK, 81601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Their customer service is non existent!!! I was visiting Glenwood this past weekend, my Jeep Grand Cherokee's alternator went out. I limped it there Sunday morning, I called and left a message with a brief description of what was wrong and asked to be called first thing Monday morning. I heard nothing called at 7:30 again at 8:00. I received a call back at 2:30. Needless to say I had to take my vehicle elsewhere!
Business response:
Our apologies that our service department was not able to accommodate you on short notice. That is difficult while traveling.
My experience with Randy was awesome couldn't ask for a better place to buy a vehicle recommended them to everyone
Business response:
Thanks Rick!
Sales and management incredibly rude. Could care less to have your business!!
They don’t care about you. They are in it for the money!!! They will tell you what you want to hear until it comes to making a deal!! They are a joke and would never recommend them.
Randy was great helping me through the whole process. He helped coordinated towing our old truck and the upfit of our new truck and he even brought the new truck to us which was a 45 minute drive. Would definitely do business with them again and highly recommend Randy.
Business response:
Always happy to help. Thank you!
Berthod Motors sold us a brand new Jeep with headlights that are so dim that they are dangerous at night. They cannot fix them, and they cannot offer any solutions or offer any suggestions that they will stand behind as to after market bulbs or light assemblies. Don’t buy from Berthod or you will be caught in the dark. Let Berthod Buyers Beware!
My salesperson (Jimmy) took my requirements to heart and was able to show me the exact vehicle I wanted after pondering my choices. Also, a big thumbs up to Erica who greeted me at the door and and helped lead me through the process, which was, to my surprise, painless. Excited to be a first time Jeep owner.
Business response:
We are excited to have you as a customer and CONGRATS on the new JEEP! Thank you for the feedback. Glad it was a smooth process.
Thank you Caesar, Greg and Jim! Your Team is awesome! I love my truck! I appreciate the speedy and knowledgeable way you guys helped with My truck! A big five Stars ⭐️ ⭐️ ⭐️⭐️⭐️ For each of you!!! Your awesome 👏🏽
Business response:
We think you are awesome! Thanks for the feedback. We appreciate your business.
Very professional and knowledgeable staff!! Greg made the process pretty painless! They treated us very well! Customer for life!
Business response:
Berthod for life! Thanks and congrats :)
Frequently asked questions about Berthod Motors
How is Berthod Motors rated?
Berthod Motors has a 4.3 star rating with 59 reviews.
When is Berthod Motors open?
Berthod Motors is closed now. It will open at 9:00 a.m.
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