Ben Bridge Jeweler

Michael C Bell 

on Citysearch

13 years ago

Not Good ! Watch Repair a DISASTER for me – I assumed since Ben Bridges was an 'authorized Rolex dealer' that they also repaired Rolex. My mistake was letting them work on a vintage Rolex from the 60's that was from my Father, who is now deceased. My heartbreak was that in one of the multiple trips to get it waterproof (it is a GMT and supposed to be waterproof but began leaking in a swimming pool) that THE ORIGINAL CASE WAS CHANGED and therefore the serial number was different, and 1) Not my Dads watch 2) Decreases value of... read more

AndrewTaylor 

on Citysearch

15 years ago

Poor Display of Customer Service – I took my watch to Ben Bridge for its normal service check-up. The watch was sent to the centralized location, and 9 weeks later was returned to me apparently serviced and ready to wear. My first jump into a swimming pool resulted in immediate fogging. After ~18 hours the fog had dissipated, and I returned to Ben Bridge to have it evaluated. The expectation was that a fix could be done in store and the watch would be returned inside 7 days. After more than 30 days, a broken crystal, and ben... read more

Contributor 

on Citysearch

16 years ago

Editorial Review by Citysearch Editors – Platinum, gold and gemstone jewelry from rings to brooches since 1912. Diamonds include Ben Bridge Signature collection and Ikuma diamonds. 

tiffykh 

on Citysearch

18 years ago

HORRIBLE Service – My fiance went to Ben Bridge and bought my engagement ring and he had absolutely no problem. We thought since it was such a pleasant experience, let's get our wedding bands there, too. We ordered our rings 4 months in advance, I received his band in about 2 weeks. We understand that it takes awhile to get perfection, so we weren't too worried about my band that still hadn't come in. 2 months before the wedding, we call them because we still hadn't heard anything. They forgot to order the ring! We were cool... read more