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Beach Cities Scuba Mania

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3.9
30 reviews
|Scuba Diving|Huntington Beach, CA 92646 United States

19036 Brookhurst St, Huntington Beach, CA 92646 United States

(714) 378-2611

https://www.beachcitiesscuba.com/

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About

Beach Cities Scuba is one of the few dive operators in the world that has the ability to bring every single manufactured product for scuba diving, snorkeling and swimming into the hands of their customers. Specializing in scuba diving, Beach Cities has established itself as the premier diving operation in Southern California. From overseas trips to local adventures and training, Beach Cities Scuba offers everything needed to make your scuba adventures top notch.

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3.9
30 reviews
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Luma F. review for Beach Cities Scuba Mania
Luma F. on Birdeye

5 years ago

02/09/2018, 15:36 PM
I WOULD NEVER TRUST BEACH CITIES SCUBA to guide me in a diving trip!!!!! So, I am taking the time to write a review because I dont wish anybody to have the same treatment as I had. I went to beach scuba cities in Huntington Beach Feb, 9, 2018 to validate my groupon for OPEN WATER DIVING COURSE and collect my material and had a really bad experience both times.The shop was was smelling very bad and customer service was horrible. They didn't explained I had to study on my own to attend to the course and I could not join the class. I was really trying to be patient so I could attend to the course as I am going to Australia in a couple of weeks but Mike was just so rude and inpatient that I refuse to go back to that place again. Not mentioning that I took the weekend off to do the course and now I don't have work on the weekend. So not only the cost of the material that they didn't refunded me I now don't have any work scheduled for the weekend. Also, they left me on hold three times when I tried calling to ask information a couple of weeks ago. I requested my refund from Groupon and they were very efficient providing me a credit for it. I received a apologizing letter from groupon in regards of the bad experience. UNFORTUNATELY again I requested a refund for the material that I had to pay (U$128,20) for the course but Mike REFUSED to reimburse me for the material. I am not sure if they are not handling the amount of customers but it is unacceptable to mistreat customers this way. I understand everyone has a different experience in each place but I just thought it was important to share this really BAD experience I had. I hope they improve customer service sometime soon.
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