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Baylor Scott & White Surgicare - 4825 Alliance
- Healthcare
- Plano, TX
About this business
Location details
4825 Alliance Blvd Suite 300, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 06:00 a.m. to 5:00 p.m. | |
| Wed | 06:00 a.m. to 5:00 p.m. | |
| Thu | 06:00 a.m. to 5:00 p.m. | |
| Fri | 06:00 a.m. to 5:00 p.m. | |
| Sat | 06:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My child had her tonsils/adenoids taken out and was the first patient of the day. The first nurse was amazing-calm, patient and present. The second nurse who wheeled my daughter back to anesthesia did not look at her chart; called my daughter a boy, didn’t know her name, was rushed and confusing as she described the process my daughter was about to go through (opposite of helping her feel safe). My biggest complaint was when my daughter came out of anesthesia, I felt I had to tell the nurses what to do. We were warned the pr... read more
The help I've received from this facility is incomparable. I've been having a lot of voice/throat issues and neck/face muscle tension. Voice therapist Michelle Eppley has really saved my voice and helped heal my throat with her exercises and insight! Physical therapist Abigail Shepherd has relieved so much of my tightness with her hands-on work and exercises. They're both incredibly knowledgeable and go above and beyond to help. Would recommend both, 11/10.
Oh My God I can’t say enough about this place , they way they put you at ease before your surgery, bring so friendly and knowledgeable , explains everything before hand it’s just outstanding , especially nurse Rosio , She is a true angel .. Dr. Song was amazing And my surgeon Dr. Culver is definitely one of the best in her field … I was blessed with this great team of amazing women who changed my life to the better , HUGE AND SINCERE THANK YOU FROM THE BOTTOM OF MY HEAET
I had a procedure on Tuesday and my surgeon and team were great. However waking up from anesthesia the nurse afterwards treated me terribly. I felt like I wasn't even human in her eyes. She just started rushing me out, digging in my bag looking for my clothes even though I told her my husband was getting it from our other bag, and I also over heard her telling another staff "she should be gone by now". Again, I just had two major surgeries and just woke up from anesthesia. The whole experience with this particular nurse afte... read more
The care at the facility was great, but my complaint is with the billing department. Our insurance initially denied the preauthorization, so we paid out of pocket for the procedure. I then appealed the insurance decision and got it approved. I went back to Baylor Surgicare and they are telling me they can't file with insurance now because we were "cash pay". I specifically asked beforehand about this exact scenario and was told it wouldn't be an issue and that I could be reimbursed if insurance ended up approving the procedu... read more
Frequently asked questions about Baylor Scott & White Surgicare - 4825 Alliance
How is Baylor Scott & White Surgicare - 4825 Alliance rated?
Baylor Scott & White Surgicare - 4825 Alliance has a 4 star rating with 14 reviews.
When is Baylor Scott & White Surgicare - 4825 Alliance open?
Baylor Scott & White Surgicare - 4825 Alliance is open now. It will close at 5:00 p.m.
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