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Bay Bay's Chicken & Waffles
- American
- West Palm Beach, FL
About this business
Location details
2400 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went to the PBL location on Friday after Okeechobee was packed(which we usually go to). Place was empty and food was terrible. The chicken was dry and not freshly made, sides were ok. My husband and I ended up sick after we left. If you're going to charge $40 for 2 chicken thighs and a waffle it better be amazing and not blah.
Business response:
Hi maritza , sorry to hear you had a bad experience with us. Your chicken should always be fresh . Please call our corporate office for a free gift certificate. Thank u for the feedback ..
I went for the first time the other day within my son and I love it!!!! They greeted us as soon as we walk through the door and they let a sample the food before purchasing it. And I knew the food was great because my son ate it. He is such a picky eater. Will be going again soon.
Business response:
Welcome to Bay Bays , Diana!!
The chicken here is the best. The only thing holding this restaurant back is the bad attitudes the employees have, especially at the Palm Beach Lakes location.
Business response:
Robert , I'm on it .. Did u just leave that store today?
The customer service was horrible and staff was very unprofessional. The food was disgusting, especially the mac n cheese!
Business response:
So sad to hear this . But thanks for giving us a try . 😊 we appreciate all feedback and will look into the staffs actions today .. Have a great day and thank u!!
Awesome people,food. Waffles out of this world. Worth the price
Food is excellent! Customer service is 50/50 meaning half the time good other half horrific! Want to give our buisness to this establishment and recieve their great product unfortunately the staff makes it very difficult!
The only complaint I have is NOT having fish and grits..I was told not during the first hour of opening...WHAT!! Somebody need to get in early make the grits and thaw/season the fish! Or put that on your website menu..long drive down thinking I was going to get catfish n grits.. � DISAPPOINTED Boynton location
Business response:
Oh love so sorry .. Next time u will get your request I know what u mean
Not too pleased with the service or food at the one by my house. But I rather try another one near me. �
Business response:
Thank u for stopping by
Frequently asked questions about Bay Bay's Chicken & Waffles
How is Bay Bay's Chicken & Waffles rated?
Bay Bay's Chicken & Waffles has a 4.2 star rating with 529 reviews.
When is Bay Bay's Chicken & Waffles open?
Bay Bay's Chicken & Waffles is closed now. It will open tomorrow at 9:00 a.m.
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