Bassett Furniture Industries, Incorporated

Sue Underwood 

on Citysearch

13 years ago

Seldens Customer Service is impeccable – We recently downsized to a smaller home and therefore needed the right furniture to make just the right statement. I worked with my designer Shelby Davies (the best in Olympia) and she partnered with Pat Kellerman of Selden's. What a team! These girls pulled things together that would have taken me hours to do. They kept my husband busy with a football game on t.v. and some snacks...I mean who does this?? At any rate, the expertise and knowledge that sales associate, Pat Kellerman had... read more

MRodi79 

on Citysearch

14 years ago

Pleasant and professional – The delivery guys were fantastic. Ours was not an easy delivery, our driveway is steep requiring them to carry all the pieces up the driveway and then up to our living level on the second floor. They were so careful not to damage the furniture and the walls, having to make a difficult turn on the landing with a very heavy sofa. They were both very pleasant and professional, oh and I will add it was raining that day. We want you to know how very much we appreciate the great service your staff gave ... read more

Georgia Guest 

on Citysearch

14 years ago

Very helpful – Peter and Joel were great, professional, and courteous. They were very helpful and ensured I was happy with the furniture and its placement. 

Cove86 

on Citysearch

14 years ago

Such great service – I have not experienced such great service in many years. 

rayet 

on Citysearch

14 years ago

Purchased them by phone – My daughter and son-in-law recently purchased the Coventry Dinette Set. The set only had four chairs in the RUSH seats. For a housewarming gift, I was hoping to purchase an additional two chairs to complete the set. When I called your store, I was told that yes you in fact do have the two chairs I needed. I immediately purchased them by phone. It turned out that the computer was misinformed and what you had were two upholstered chairs. These did not match my daughter's set. But, Mary went above and ... read more

Celani254 

on Citysearch

14 years ago

They took the time – They not only spent time to get everything centered and in place, they took the time to move it around a bit until it was exactly the way I wanted it. I suspect they must have detected from the expression on my face that something wasn't quite right for me, and one of them asked if he could make a suggestion. He suggested moving things around just a bit. I figured it couldn't hurt to try it, and he was absolutely correct. I am happier with the configuration he suggested. 

jeanettvento 

on Citysearch

14 years ago

Very good at what they do – Joe and Peter were considerate, respectful, knowledgeable, careful, and just very good at what they do. They not only saved my husband and I some back-breaking work with trying to move furniture around, but they did it all with a genuine smile on their faces. I tend to have high expectations, and these two young men not only met my expectations, but far exceeded them. I would like to nominate them for any award that your organization bestows for outstanding customer service. They are a big asset t... read more

salenastango 

on Citysearch

14 years ago

Very appreciative – We have spent a lot of our earnings on our home, perhaps disproportionately; but I smile when I walk through my home. We are very, very appreciative her. 

Waguest 

on Citysearch

14 years ago

Attention to artistic aspects and detail – Lindy has understood our style, needs and financial pacing. She led our project by balancing the provision of great choices and the sharing of her opinion. We have learned to truly value Lindy's opinion. She knows what we want often before we can figure it out! Her attention to artistic aspects and detail has been of central importance.